Julie-Janae Prime
Jacksonville,FL
Summary
Accomplished Unit Manager and Lead Teller with a proven track record at Loomis Armored US, showcasing exceptional customer service and cash management skills. Leveraged market research to expand services and drive growth, while mentoring teams to enhance performance and efficiency. Demonstrates professionalism and a strong work ethic, achieving high employee engagement and operational excellence.
Overview
10
10
years of professional experience
Work History
Teller
LendingBear
06.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Unit Manager
Care Cleaning
03.2015 - Current
- Identified new business opportunities through market research, expanding service offerings.
- Responded to client inquiries promptly, ensuring timely resolution of issues.
- Developed operational strategies to improve resource allocation, maximizing efficiency.
- Formulated long-term goals by assessing market trends, positioning unit for growth.
- Motivated team to exceed performance expectations, resulting in high employee engagement.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Lead Teller
Loomis Armored US
07.2018 - 09.2023
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Investigated and promptly resolved issues with patron accounts.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Mentored and trained new tellers on bank procedures and customer service standards.
Education
EMT
RC Health Services
Jacksonville03-2025
Criminal Justice
FSCJ
Jacksonville, FL08-2008
High School Diploma -
Jean Ribault High
Jacksonville, FL05-2006
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- BLS provider
- Alzheimer's Certified
BLS Provider
Successfully completed a cognitive and skills evaluation in accordance with curriculum of the American Heart Association Basic Life Support (CPR)
Timeline
Teller
LendingBear
06.2024 - Current
Lead Teller
Loomis Armored US
07.2018 - 09.2023
Unit Manager
Care Cleaning
03.2015 - Current
EMT
RC Health Services
Criminal Justice
FSCJ
High School Diploma -
Jean Ribault High
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