Julie Johnson
Trinity,North Carolina
Summary
Compassionate registered nurse with experience in various clinical settings. Skills include patient education, in-depth health assessments, as well as strong interpersonal communication abilities to build relationships with patients and families. Works well with upper management and interdisciplinary teams.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Health Management Nurse - Rare Conditions
Accordant Health Services
High Point, NC
12.2019 - Current
- Health Management Telephonic Nurse - provided healthcare support and guidance to those with chronic and rare conditions.
- Assessed individuals' health needs, providing education and resources, and empowered them to make informed decisions about their health.
- Coordinated with healthcare providers and community resources to facilitate access to services and support.
- Regularly monitor individuals' health status and progress toward their health goals through telephonic and/or digital tool check-ins.
- Provided ongoing support, encouragement,and accountability to people to help them stay on track with their health management plans.
Director of Nursing
GrayBrier Nursing and Rehabilitation Center
Trinity, North Carolina
12.2012 - 12.2019
- Effectively managed all nursing staff, collaborated with physicians, pharmacists, therapists and management to deliver quality care.
- Conducted multidisciplinary meetings with senior management to provide updates on projects and initiatives being undertaken by the nursing team.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Communicated with patients and family members about their questions and concerns
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Oversaw the daily operations of the nursing department including staffing, scheduling, and training.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Implemented changes needed to correct deficiencies found during government inspections.
Quality Assurance Manager
Pine Ridge Health And Rehabilitation Center
Thomasville, NC
06.2002 - 12.2012
- Performed root cause analysis for all incidents in order to determine appropriate corrective actions.
- Collaborated with other departments within the healthcare facility in order to develop new policies and procedures related to quality assurance initiatives.
- Provided guidance, education, and training sessions for nursing staff on quality assurance topics such as infection control, medication management, documentation accuracy, incident reports.
- Reviewed incident reports generated by nursing personnel concerning potential violations of protocol or procedure.
- Performed periodic audits of patient charts to ensure compliance with relevant laws and regulations.
- Investigated complaints from patients or their families regarding perceived lapses in quality of care received..
- Participated in interdisciplinary meetings focused on developing strategies for improving the delivery of safe, high-quality care.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Education
Bachelor of Science - Nursing
Pensacola Christian College
Pensacola, FL05-1998
Skills
- Patient Education
- Clinical Documentation
- Nurse Education and Training
- Multidisciplinary team collaboration
- Relationship Building
- Quality improvement initiatives
Certification
- Licensed RN in 48 states.
References
References available upon request.
Timeline
Health Management Nurse - Rare Conditions
Accordant Health Services
12.2019 - Current
Director of Nursing
GrayBrier Nursing and Rehabilitation Center
12.2012 - 12.2019
Quality Assurance Manager
Pine Ridge Health And Rehabilitation Center
06.2002 - 12.2012
Bachelor of Science - Nursing
Pensacola Christian College
- Licensed RN in 48 states.
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