Julie Johnson

• Supervised and led a team of administrative and clinical staff to ensure efficient office operations.

• Managed scheduling, patient flow, and medical records to optimize clinic efficiency.

• Provided exceptional patient service, addressing concerns and processing payments.

• Ensured compliance with HIPAA regulations and maintained patient confidentiality.

• Trained and mentored new hires in office procedures, EHR systems, and best practices.

• Handled front desk operations, patient check-ins/outs, and appointment scheduling.

• Assisted in medical documentation and maintained organized patient records.

• Managed multi-line phone systems to direct patient inquiries efficiently.

• Collaborated with physicians, nurses, and administrative staff to maintain smooth workflow.

• Maintained inventory of medical supplies and coordinated with vendors.

• Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
• Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
• Streamlined the seating process for increased efficiency and reduced wait times for guests.
• Coordinated large parties and events, ensuring seamless service from arrival through departure.