Summary
Work History
Education
Skills
Timeline
Generic

Monica Cordova

Van Nuys,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Front Desk Receptionist

Hampton Inn Suites
Clovis, NM
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.

Lead Server Trainer

Applebee's Grill + Bar
Clovis, NM
  • Provided support during peak times when additional staff was needed at restaurants.
  • Developed and implemented training plans for new servers.
  • Coordinated with restaurant managers to ensure compliance with training policies and procedures.

Server

K-Bob's Steakhouse
Clovis, NM
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

High School Diploma -

Clovis High School
Clovis, CA
05-2000

Skills

  • Supply Management
  • Project Management
  • File Organization
  • Guest Relations
  • Liquor, wine, and food service
  • High-volume dining
  • Exceptional customer service
  • Positive and professional
  • Strong Work Ethic
  • Professional Appearance
  • Quality Control
  • Team Supervision

Timeline

Front Desk Receptionist

Hampton Inn Suites

Lead Server Trainer

Applebee's Grill + Bar

Server

K-Bob's Steakhouse

High School Diploma -

Clovis High School
Monica Cordova