Julie Jones
Terry,MS
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Mojitos & Tapas Restaurant And Bar
Byram, MS
01.2022 - Current
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Hostess
El Sombrero Restaurant
Byram, MS
08.2019 - 07.2021
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Tanning Consultant
Sunkissed Tanning Salon
Florence, MS
07.2017 - 08.2019
- Educated clients on health and safety of tanning facilities and procedures.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
- Exceeded monthly tanning product and membership sale quotas.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Education
High School Diploma -
Terry High School
Terry, MS05.2017
Skills
- Front- and Back-Of-House Coordination
- Multi-Line Telephone Systems
- Reservation Management
- Table Assignment Management
- Menu Memorization
- Guest Greeting and Seating
- Wait List Management
- To-Go Order Preparation
Timeline
Restaurant Hostess
Mojitos & Tapas Restaurant And Bar
01.2022 - Current
Restaurant Hostess
El Sombrero Restaurant
08.2019 - 07.2021
Tanning Consultant
Sunkissed Tanning Salon
07.2017 - 08.2019
High School Diploma -
Terry High School
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