Summary
Overview
Work History
Education
Skills
Timeline
Julie Jordan

Julie Jordan

Eustis,FL

Summary

Dynamic sales professional with a proven track record at Tj Maxx, excelling in customer service management and inventory oversight. Enhanced customer loyalty through personalized experiences and effective complaint resolution, driving repeat business. Skilled in cash handling and reconciliation, fostering a collaborative team environment to achieve operational excellence.

Overview

8
8
years of professional experience

Work History

Sales Floor Coordinator

Tj Maxx Dept Store
10.2024 - Current
  • Continuously updated product knowledge to effectively educate customers and provide informed recommendations, leading to increased sales conversions.
  • Developed strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.
  • Collaborated with inventory management to ensure accurate stock levels and timely replenishment of merchandise.
  • Enhanced customer loyalty by creating personalized shopping experiences based on individual preferences and needs.
  • Boosted customer satisfaction by efficiently addressing and resolving complaints on the sales floor.
  • Streamlined store operations by implementing efficient processes for restocking merchandise and maintaining cleanliness standards.
  • Maintained open communication channels with team members to foster a positive work environment conducive to high-performance outcomes.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Assistant Manager

Circle K Gas Station
05.2019 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Assistant Manager

Family Dollar
03.2017 - 11.2020

Education

Bellevue High School, Bellevue, WA

Skills

  • Sales strategy development
  • Effective negotiation
  • Performance analysis
  • Marketing
  • Inventory
  • Visual merchandising
  • Delegation
  • Willingness to learn
  • Teamwork
  • Multitasking and prioritizing
  • Time management
  • Attention to detail
  • Reliability
  • Cash handling and reconciliation
  • Cash handling
  • Customer service management
  • Flexible work schedule
  • Adaptable to changing demands
  • Employee training
  • Professionalism
  • Sales floor organization

Timeline

Sales Floor Coordinator - Tj Maxx Dept Store
10.2024 - Current
Assistant Manager - Circle K Gas Station
05.2019 - 06.2023
Assistant Manager - Family Dollar
03.2017 - 11.2020
Bellevue High School - ,

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Julie Jordan