Julie Jorgenson
Scottsdale,AZ
Summary
Proven track record in enhancing client satisfaction and well-being, notably with Hospice of the Valley, by leveraging exceptional communication skills and a detail-oriented approach. Achieved significant outcomes in real estate transactions and volunteer initiatives, demonstrating a blend of empathy and strategic thinking. Skilled in team collaboration and adept at multitasking, consistently meeting and exceeding objectives.
Overview
29
29
years of professional experience
Work History
End of Life Companion-Volunteer
Hospice of the Valley
07.2024 - Current
- Enhanced client well-being by providing companionship and emotional support.
- Assisted with meal preparation, adhering to dietary restrictions or preferences as needed for optimal nutrition.
- Implemented strategies for stress reduction and relaxation, promoting emotional well-being in clients facing challenges or transitions.
- Facilitated communication between clients and healthcare providers, ensuring accurate information exchange and care coordination.
- Promoted a safe living environment by monitoring client behaviors and reporting any concerns or changes in condition to appropriate professionals.
- Maintained detailed records of client interactions, tracking progress and identifying potential areas for improvement.
- Maintained professional boundaries while building strong relationships with clients, ensuring the appropriate balance of support and autonomy.
- Provided respite care for family caregivers, allowing them to maintain their personal lives and responsibilities.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Completed regular check-ins and progress report for each client.
Private Cook
Virginia Calfee
03.2017 - Current
- Collaborated closely with client and other household members to provide seamless services for clients dietary needs.
- Streamlined kitchen operations for efficiency and cost-effectiveness, resulting in reduced food waste and increased client satisfaction.
- Managed all aspects of meal planning, grocery shopping, and budgeting to ensure timely service delivery.
- Created customized meal plans based on client dietary restrictions and preferences.
Community Volunteer, Board Member
National Charity League, NCL
09.2009 - 05.2016
- Strengthened community relationships by organizing and participating in various outreach programs.
- Empowered individuals experiencing homelessness by serving meals in soup kitchens or preparing food packages for distribution centers.
- Enhanced the effectiveness of local nonprofit organizations by providing ongoing volunteer support.
- Mentored at-risk youth through after-school tutoring programs, fostering academic growth and personal development.
- Supported underprivileged families with essential services such as food distribution, clothing drives, and shelter assistance.
- Exhibited excellent communications and customer service relations skills.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Presided over board meetings and conducted board business to address organizational objectives.
Realtor
Realty Executives
02.2005 - 10.2010
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Presented purchase offers to sellers for consideration.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Wrote contracts to outline sales and purchases of properties.
- Negotiated, facilitated, and managed real estate transactions.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Major Account Sales
MCI Telecommunications
11.1995 - 11.1998
- Documented critical sales activities and conversations with customers.
- Collaborated with internal teams to ensure seamless implementation of client projects, leading to successful outcomes.
- Set meetings and managed obligations to achieve established goals and commitments.
- Analyzed sales data to uncover trends that could inform future strategies for territory expansion or product development initiatives.
- Conducted regular account reviews to identify areas for improvement and proactively address potential issues, maintaining high levels of customer satisfaction.
- Increased account retention by building strong relationships with key decision-makers and understanding client needs.
- Provided timely and accurate sales forecasts, enabling management to make informed decisions regarding resource allocation.
- Conducted regular training sessions for clients on product features, driving increased usage rates and deeper product engagement across accounts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Bachelor of Arts - Business Administration And Marketing
Washington State University
Pullman, Wa12.1988
Skills
- Team Player
- Excellent Communication skills
- Highly organized multitasker
- Attention to Detail
- Self Awareness
- Active listener
- Patience and Tolerance
Timeline
End of Life Companion-Volunteer
Hospice of the Valley
07.2024 - Current
Private Cook
Virginia Calfee
03.2017 - Current
Community Volunteer, Board Member
National Charity League, NCL
09.2009 - 05.2016
Realtor
Realty Executives
02.2005 - 10.2010
Major Account Sales
MCI Telecommunications
11.1995 - 11.1998
Bachelor of Arts - Business Administration And Marketing
Washington State University
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