Julie Kawarsky
Receptionist/ Office Assistant
West Des Moines,IA
Summary
Highly organized and detailed oriented professional seeking a receptionist/ Administrative Assistant position to utilize exceptional administrative skills, excellent customer service abilities, and a proven track record in front desk operations efficiently. Committed to providing a welcoming environment for clients while ensuring smooth office operations.
Overview
10
10
years of professional experience
Work History
Client Service Professional
H&R Block
1 2023 - 1 2024
- Maintained strong relationships with clients by providing customer service
- Served as focal point of contact for addressing inquiries and concerns promptly and professionally
- Updated client information, scheduling and confirming appointments, making sure necessary information is collected
- Scanning tax documents, reaching out to past clients, receiving payments for services
- Helping tax professionals with any issues they may have
- Ensuring reception area is clean and organized
- Assist with special products as assigned by management.
Guest Service Agent
Hampton Inn
01.2020 - 01.2023
- Greets, registers, and assigns rooms to guests
- Maintained accurate records of cash flow, registration card, reservations, and transactions during shift
- Assisted sales department as needed
- Replenished continental breakfast as needed and kept lobby clean.
- Handled cash transactions accurately, balancing daily reports at the end of each shift
- Collaborated with housekeeping staff to ensure rooms were prepared and available on time
Title One Resource Aide
Shawnee Mission School District
01.2017 - 01.2020
- Developed lesson plans and worked with at risk students to help them master reading, language, and math skills
- This included pre-teaching or re-teaching of math concepts and vocabulary words
- Helped teachers with students and pulled them out of regular classrooms to teach them in small groups.
Front Office Receptionist
Village Shalom
01.2017 - 01.2018
- Answer all telephone calls and properly transfer calls to the appropriate department
- Daily resident check in
- Answering routine telephone inquiries
- Greet all residents and guests in a courteous and professional manner
- Distribute applications to prospective employees
- Refer all prospective residents and families to the Leasing Team
- Sort and deliver all mail, internal messages and packages to residents and staff
- Knowledge of resident apartments, in-house facilities and local information
- Maintain Front Desk Logbook
- Maintain a clean and neat office environment
- Know emergency call system and emergency procedure (fire, medical, and police).
Part-time Receptionist
Barakat Chiropractic
01.2015 - 01.2016
- Performed patient check-in at the time of visit and completed all paperwork necessary to ensure the admitting process was efficient
- Answered phone calls, obtained accurate patient and insurance information, collected co-pays
- Copied, scanned, and filed
- Prepared charts for patients' appointment
Substitute Support Staff
West Des Moines School District
01.2013 - 01.2016
- Kindergarten through fifth grade provided support for students, teachers, in both the general educations and or special programs classrooms
- In 2015 was offered a 1'1 grade assistant teacher position
- Assisted with large group activities such as drill work, reading aloud, storytelling
- Read to students, listen to students read and participated in other forms of oral communications with students.
Education
bachelor's degree - Education
Shalom Bible College and Seminary
West Des Moines, IAassociate degree - Elementary Education
Simpson College
Indianola, IADiploma -
Valley High School
West Des Moines, IATimeline
Guest Service Agent
Hampton Inn
01.2020 - 01.2023
Title One Resource Aide
Shawnee Mission School District
01.2017 - 01.2020
Front Office Receptionist
Village Shalom
01.2017 - 01.2018
Part-time Receptionist
Barakat Chiropractic
01.2015 - 01.2016
Substitute Support Staff
West Des Moines School District
01.2013 - 01.2016
Client Service Professional
H&R Block
1 2023 - 1 2024
bachelor's degree - Education
Shalom Bible College and Seminary
associate degree - Elementary Education
Simpson College
Diploma -
Valley High School