Julie Keeter

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• Promoted preventative health measures through individualized patient education on topics such as nutrition, exercise, stress management techniques.
• Improved patient satisfaction by providing compassionate and efficient care in a fast-paced clinic environment.
• Maintained a safe and clean clinical environment by adhering to infection control policies and procedures, reducing risk of crosscontamination.
• Facilitated continuity of care for patients transitioning between different healthcare settings or providers by thoroughly reviewing medical history documentation.

• Contributed to a positive work culture by maintaining a supportive attitude, resolving conflicts effectively, and demonstrating strong collaboration skills with colleagues.
• Improved patient outcomes by providing high-quality medical-surgical care and closely monitoring vital signs.
• Educated patients and their families on disease processes, treatments, and at-home care instructions to promote understanding and selfmanagement.
• Communicated effectively with patients from diverse backgrounds while maintaining a compassionate and empathetic demeanor during difficult situations.
• Assisted in the discharge planning process by coordinating home care services and providing detailed patient education materials.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.