Julie Keith
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Settlement Coordinator / Title and Escrow Coordinator
Columbia Title
07.2021 - Current
- Gathering necessary documents to complete the settlement file- including ordering payoffs, liens, HOA, Judgments etc
- Working directly with lenders, brokers to balance the final Closing Disclosure / Settlement statement
- Multi-tasker, being able to work in a fast-paced environment, processing a large number of files simultaneously to meet deadlines
- Transmitting wires for proceeds, payoffs and escrow
- Making sure incoming wires are received in the correct files for funding
- Accounting- Balancing accounts, stop payment, printing check and making sure funding of file is accurate
- Reduced errors in documentation by meticulously reviewing all documents prior to giving the clear to close.
- Collaborated with other departments within to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
- Streamlined the settlement process for smoother transactions and greater client satisfaction.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Managed multiple projects concurrently, ensuring deadlines were consistently met.
- Implemented efficient processes that improved workflow productivity while maintaining high-quality results.
- Identified opportunities for improvement within internal operations, implementing strategies that enhanced overall performance.
- Streamlined escrow processes by implementing efficient document management and communication strategies using the Title software Qualia.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure systems.
Jr. Processor / Transaction Coordinator
Primary Residential Mortgage
09.2020 - 06.2021
- Experience using government web site for FHA, VA and USDA
- Running GUS for Eligibility and obtaining case number for FHA
- Effectively communicate with Loan Officers, Processor, Underwriters and Closer to ensure closing on time for a one-of-a-kind customer experience
- Experience using Encompass, Blend, Outlook, Word and Publisher
- Professional communication with borrower either through email or phone when requesting additional documentation needed.
- Having excellent organizational and time management skills.
- Manage an ongoing pipeline and ensure all loans close at scheduled date
- Ensured compliance with federal, state, and local regulations at every stage of transaction, safeguarding interests of all parties involved.
- Reduced processing errors by diligently reviewing and verifying all required documentation.
- Developed strong relationships with applicants, providing guidance throughout the entire loan process.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Improved accuracy in financial processing by closely coordinating with escrow companies, ensuring all fees are accurately accounted for.
Customer Service Representative
First Merchants Bank
01.2018 - 09.2020
- Ensure safe banking practices, including adherence to all laws and regulations
- Understand and ensure compliance for regulations and reporting, including but not limited to Bank Secrecy Act (BSA), OFAC, CIP, EDD, ect
- Complete outbound calls to clients for follow-up and to educate customers on upcoming FMB products
- S.A.F.E Act registration through Nationwide Mortgage Licensing System (NMLS)
- Adhere to all consumer lending guidelines and deposit accounts accurately without any exceptions
- Fully executing Auto Loans, Home Equity Line of Credit (HELOC) Secured/Unsecured loans and Smart Home Refinancing
- Engage in customer conversation to uncover need to help customer achieve financial success
- Consult clients on building a more financial future
- Properly inputting customers' confidential information accurately in the computer
- Recognize and solicit new business opportunities
- Adhere to service level agreements by returning calls and emails within 24 hours
- Ensure proper documentation is complete when opening and servicing all accounts
- Consult with our legal department when handling legal documents
Administrative Assistant
Crop Fertility Specialist/ Kova Ag
10.2012 - 10.2017
- Accounts receivable / accounts payable
- Assisting the customers in completing applications for internal Ag loan and lines of credit.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Completing injuries report / workers compensation reports and sending to corporate for review.
- Carry out clerical duties such as filing, scanning faxing and data entry.
- Partner with corporate to ensure payroll is completed on time and accurate.
- Manage spreadsheets to keep up on inventory of products needed in the ag industry.
Education
Undergraduates - Human Resource Management
Penn Foster
Online Studies 01.2013
Cosmetology - Cosmetology
Professional Choice Beauty Academy
Joliet, IL10-1991
High School diploma - General Studies
Lockport High
Lockport, IL05-1991
Skills
- Customer relationship Management
- Time Management
- Financial Document Review
- Closing document preparation
- Loan disclosures
- Payment processing
- Account Management
- Funds disbursement
- Loan servicing
- General Accounting
- Multitasking
Certification
- Notary, 01/01/19, Present
- NMLS # 1740366 / Licensed MLO, 01/01/23, Present
- Resident Producer / Title insurance License # 3739511, 10/25/21, Present
Volunteer Groups
- White County 4H Dog Club, Leader, 01/01/98, 01/01/02
- National Wild Turkey Federation (NWTF), Treasurer, 01/01/12, 01/01/15
- Veterans of Foreign War (VFW) post 1106 Reynolds, IN, Auxiliary Treasurer, 01/01/16, 01/01/19
Timeline
Settlement Coordinator / Title and Escrow Coordinator
Columbia Title
07.2021 - Current
Jr. Processor / Transaction Coordinator
Primary Residential Mortgage
09.2020 - 06.2021
Customer Service Representative
First Merchants Bank
01.2018 - 09.2020
Administrative Assistant
Crop Fertility Specialist/ Kova Ag
10.2012 - 10.2017
Undergraduates - Human Resource Management
Penn Foster
Cosmetology - Cosmetology
Professional Choice Beauty Academy
High School diploma - General Studies
Lockport High
Similar Profiles
Paulette PerezPaulette Perez
Post Closer at DF Title DBA Golden Dog Title and TrustPost Closer at DF Title DBA Golden Dog Title and Trust
Al Wolfe, Jr.Al Wolfe, Jr.
Title Examiner/Abstractor at Title First Agency / Stewart Title CompanyTitle Examiner/Abstractor at Title First Agency / Stewart Title Company
Jessica Rose BabulicJessica Rose Babulic
Accounts Receivable at Chicago Title/ Fidelity TitleAccounts Receivable at Chicago Title/ Fidelity Title
RENEE LAVINERENEE LAVINE
Client Care Coordinator/Settlement Coordinator at Equity National TitleClient Care Coordinator/Settlement Coordinator at Equity National Title
Jennifer ZunigaJennifer Zuniga
Settlement Agent/Escrow Officer at Huron Title CompanySettlement Agent/Escrow Officer at Huron Title Company