JULIE Keseday
Ealrysville,VA
Summary
Revenue Cycle operational leader and consultant with accomplishments in various sized health care systems and hospitals.
Overview
18
18
years of professional experience
Work History
Director Pre-arrival Unit, Patient Access
UVA
Charlottesville, VA
09.2016 - 04.2024
- Oversight of the Centralized Pre-Arrival Unit Financial Clearance operation for the health system which includes scheduling, insurance verification and real time eligibility, prior authorizations for scheduled patients, pre-registration and estimates/pre-service collections of out of pocket financial liabilities.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Conducted regular meetings with internal and external departments
- Developed departmental policies and procedures
- Reviewed internal denial reports and identified areas of risk or potential cost savings.
- Developed and implemented tools to maximize staff productivity and quality
Director Revenue Cycle Performance Management
Med-Metrix
Parsipanny, NJ
01.2013 - 09.2015
- Interim Management as a Patient Access Director
- Implemented and provided customer support for newly developed Patient Access workflow technologies software
- Performed Patient Access consulting assessments via analytics to identify process efficiencies based on client requirements
- Developed strategies to reduce denial costs
- Coordinated meetings and facilitated collaboration between various stakeholders such as hospital leadership, clinicians, IT personnel, vendors.
- Provided recommendations to improve overall revenue cycle performance through efficient use of resources.
- Identified opportunities for process automation using artificial intelligence tools.
- Created training and quality programs for Patient Access personnel.
Manager, Professional Services, Revenue Cycle
MedAssets
Alpharetta , GA
02.2006 - 02.2012
- Interim Patient Access Director
- Manager of operations, financial counseling, charity care and Medicaid applications
- Developed and implemented comprehensive Patient Access consulting strategies.
- Managed daily operations of the consulting team.
Education
Master of Health Administration And Policy - M.H.S.A. Health Administration And Policy
Arizona State University
Tempe05-1997
Bachelor of Science - Health Services Administration, Minor in Business
James Madison University
Harrisonburg05-1995
Skills
- Process Improvement
- Project Management
- Efficiencies via Automation
- Staff Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Operations Management
- Performance and Data Analysis
- Leadership
*Worked within EPIC, Meditech & Various Vendor Tools
OTHER RELEVENT EXPERIENCE
- Director, Patient Access, Bayonne Medical Center, Bayonne, NJ
- Director, Process Analytics and Training, Sutherland Global, Clifton, NJ (non compete year 2012/2013)
- Senior Consultant, Cap Gemini Ernst and York, New York, NY
- Consultant, Stockamp & Associates, Portland, OR
- Administrative Resident/Fellow, Staten Island University Hospital, Staten Island, NJ
Timeline
Director Pre-arrival Unit, Patient Access
UVA
09.2016 - 04.2024
Director Revenue Cycle Performance Management
Med-Metrix
01.2013 - 09.2015
Manager, Professional Services, Revenue Cycle
MedAssets
02.2006 - 02.2012
Master of Health Administration And Policy - M.H.S.A. Health Administration And Policy
Arizona State University
Bachelor of Science - Health Services Administration, Minor in Business
James Madison University