Julie Khol
Lowell,MA
Summary
Professional leader with strong emphasis on team collaboration and results-driven management. Adept at overseeing operations, optimizing processes, and ensuring adherence to high standards. Reliable and adaptable, skilled in conflict resolution, strategic planning, and fostering productive work environment. Enthusiastic about driving performance and contributing to organizational success.
Overview
21
21
years of professional experience
Work History
Senior Supervisor
Little Heroes Home
08.2023 - Current
- Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Identified underperforming areas and implemented effective process improvements.
- Mentored junior team members for accelerated professional growth and skill development.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
Assistant supervisor
Little Heroes Home
11.2020 - 08.2023
- File paperwork, send out end of shift reports and summaries to all staffs
- Communicate with clinical team and coworkers to provide care for clients and their everyday needs
- Build positive relationships with clients as well as help coach them with independent living skills
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Led by example, demonstrating strong work ethic and commitment to excellence.
Nanny
Bartlett Family
09.2015 - 08.2020
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Taught children basic life skills, manners and personal hygiene.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Teacher's Assistant
You Me and Wee Daycare
05.2013 - 02.2014
- Provide a safe environment for children to learn and play
- Assisted with homework, field trips, and communication with parents and guardians
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Documented student progress and communicated with parents to keep informed.
Volunteer
Salvation Army
11.2003 - 01.2013
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Middlesex Community College
Lowell, MA10-2026
Medical Assistant Externship -
Penn Center for Pain Management
Philadelphia, PA01.2012
Medical Assistant - Allied Health Division certificate program
Lincoln Technical Institute
Lowell, MA08.2011
High School Diploma -
Furness High School
Philadelphia, PA06.2009
Skills
- Documentation And Reporting
- Employee Supervision
- Shift Scheduling
- Employee Coaching and Mentoring
- Staff Oversight
- Microsoft Office Applications
- Bilingual in Khmer/English
- CPR/First aid certified
References
Available Upon Request
Timeline
Senior Supervisor
Little Heroes Home
08.2023 - Current
Assistant supervisor
Little Heroes Home
11.2020 - 08.2023
Nanny
Bartlett Family
09.2015 - 08.2020
Teacher's Assistant
You Me and Wee Daycare
05.2013 - 02.2014
Volunteer
Salvation Army
11.2003 - 01.2013
Medical Assistant Externship -
Penn Center for Pain Management
Medical Assistant - Allied Health Division certificate program
Lincoln Technical Institute
High School Diploma -
Furness High School
Middlesex Community College
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