Julie King
Lebanon,TN
Summary
Dynamic Quality Control Technician with a proven track record at Autokiniton, skilled in product inspection and ISO standards. Enhanced product reliability through rigorous inspections and staff training, significantly reducing customer complaints. Adept at quality management systems and fostering collaboration across teams to drive continuous improvement and achieve compliance.
Experienced with conducting meticulous quality inspections and ensuring compliance with industry standards. Utilizes detailed approach to identify and address defects, enhancing product reliability. Knowledge of collaborating effectively with cross-functional teams to drive continuous improvement initiatives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
37
37
years of professional experience
Work History
Quality Control Technician
Autokiniton
Lebanon, TN
06.2023 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
- Managed non-conforming product evaluations and disposition, minimizing negative impacts on production schedules and customer satisfaction.
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
- Maintained meticulous records of quality control efforts, providing reliable audit trail for compliance purposes.
- Ensured product quality met industry standards by conducting detailed inspections and performing rigorous testing.
- Enhanced customer satisfaction by identifying and rectifying defects before products reached market.
- Enhanced accuracy of quality control measurements by calibrating and maintaining testing equipment.
- Conducted comprehensive audits of production processes to ensure compliance with internal and external quality standards.
- Reported problems and concerns to management.
Quality Control Technician
Teknia Automotive
Mount Juliet, TN
01.2021 - 01.2023
- Maintained quality documentation and records for conformance with relevant standards.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Tested and evaluated product precision against specifications to reduce discrepancies. Evaluated products using various methods including CMM.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Managed non-conforming product evaluations and disposition, minimizing negative impacts on production schedules and customer satisfaction.
- Enhanced customer satisfaction by identifying and rectifying defects before products reached market.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Manager
SUBWAY®Restaurants
Lebanon, TN
07.2017 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Established team priorities, maintained schedules and monitored performance.
Production Operator
Tyson Foods
Goodlettsville, TN
12.2016 - 06.2017
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Set up and adjusted equipment and properly configured machines for daily operation.
Car Sales Associate
Bob Frensley Chrysler/ Jeep/ Dodge
Madison, TN
09.2006 - 05.2008
- Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
RN, Critical Care
Hendersonville Medical Center
Hendersonville, TN
08.1991 - 06.2006
- Increased efficiency of unit operations by collaborating with staff to streamline processes and optimize resources.
- Upheld regulatory compliance standards through diligent record-keeping practices, ensuring accurate documentation of medication administration, vital signs tracking, intervention implementation, and patient progress notes.
- Enhanced interdisciplinary communication through comprehensive documentation, ensuring accuracy and timely information sharing among team members.
- Served as a trusted resource for colleagues seeking guidance on complex clinical situations, offering evidence-based recommendations and expertise gained from years of experience in critical care nursing.
- Mentored new nurses, offering guidance on best practices and fostering a supportive learning environment within the critical care setting.
- Contributed to facility-wide quality improvement initiatives by identifying areas for improvement in practice standards and working collaboratively to implement changes.
- Supported family members during challenging times, offering emotional support, resources, and clear explanations of complex medical conditions to alleviate anxieties surrounding the critical care experience.
- Facilitated seamless transitions between departments by coordinating patient transfers and maintaining open lines of communication with other healthcare professionals.
- Maintained up-to-date knowledge on advancements in critical care nursing through continuing education opportunities and professional affiliations.
- Collaborated closely with multidisciplinary teams, fostering strong relationships to ensure comprehensive patient care in a critical care setting.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Pharmacy Technician
Hendersonville Medical Center
Hendersonville, TN
07.1988 - 08.1991
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
- Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Upheld a high standard of cleanliness and organization in the pharmacy workspace by following established sanitation protocols and guidelines.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
Education
Associate of Science - Nursing, RN
Tennessee State University
Nashville, TN05-1991
Skills
- Visual inspection
- Equipment calibration
- ISO standards
- Quality management systems
- Lean manufacturing
- Conformance evaluation
- GMP auditing
- Safety compliance
- Finished goods inspection
- Staff training
- Testing documentation
- Time management
Timeline
Quality Control Technician
Autokiniton
06.2023 - Current
Quality Control Technician
Teknia Automotive
01.2021 - 01.2023
Manager
SUBWAY®Restaurants
07.2017 - 01.2021
Production Operator
Tyson Foods
12.2016 - 06.2017
Car Sales Associate
Bob Frensley Chrysler/ Jeep/ Dodge
09.2006 - 05.2008
RN, Critical Care
Hendersonville Medical Center
08.1991 - 06.2006
Pharmacy Technician
Hendersonville Medical Center
07.1988 - 08.1991
Associate of Science - Nursing, RN
Tennessee State University