Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Positive and energetic with a level headed and thoughtful approach to problem solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Assistant
Julie Grace Burke/ Compass Real Estate
01.2023 - 10.2023
Managed calendar, scheduling meetings and appointments and coordinating travel arrangements.
Processed travel expenses and reimbursements.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated appointments to show marketed properties.
Prepared purchase agreements and disclosures and used DocuSign to complete paperwork.
Maintained efficient office operations by handling errands and administrative functions.
Developed and deployed marketing collateral to promote properties and drive sales.
Kept contacts organized with Compass CRM system.
Prepared and maintained accurate property listings, sales contracts and closing documents.
Assisted clients in home staging and overall preparation for real estate sales process.
Cultivated and maintained professional relationships with clients, real estate agents, vendors.
Processed applications and paperwork in accordance with state and federal laws.
Worked with venues & vendors to organize and execute personal and professional events.
Displayed absolute discretion at handling confidential information.
Agent Experience Manager/Office Manager
Compass Real Estate
12.2020 - 01.2023
Delivered exceptional customer service to every Agent by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved Agent inquiries and complaints quickly.
Head of Compass Cares Westchester-a group within Compass that raised awareness and money for Agent selected Non-Profit groups.
Met customer guidelines for service levels, handle time and productivity.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Coordinated special projects.
Trained new Agents on company processes.
Controlled finances to lower costs and keep business operating within budget.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Account Executive
VHT Studios
04.2018 - 01.2020
Monthly Presentations to Real Estate Agencies on the value of using VHT Studios for their Listings.
Made over 85 calls per day to Agents and Sales Managers.
Met with decision makers weekly to strengthen the relationship with VHT Studios.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Collaborated with internal teams to develop account strategy.
Managed sales cycle to maintain solid customer base.
Licensed Real Estate Assistant
Michele Flood/Coldwell Banker
02.2015 - 02.2018
Coordinated appointments to show marketed properties.
Maintained efficient office operations by handling errands and administrative functions.
Developed and deployed marketing collateral to promote properties and drive sales.
Maintained CRM, emails, calendar.
Displayed absolute discretion at handling confidential information.
Personal Assistant
Robin Quittell
01.2014 - 01.2015
Primarily responsible for coordinating and closing of two medical offices.
Oversaw personal calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication
Personal errands including shopping and gift purchasing.
Displayed absolute discretion at handling confidential information.
Education
Bachelor of Arts - Communications
St. Bonaventure University
Saint Bonaventure, NY
Skills
Social Media Management
Invoice Processing
Expense Reporting
Presentation Development
Scheduling
Fundraising
Salesforce
Google Suite
Office 365 Suite
DocuSign
Powerpoint/Google Slides
Canva
Certification
Licensed Real Estate Salesperson CT, NY
Timeline
Executive Assistant
Julie Grace Burke/ Compass Real Estate
01.2023 - 10.2023
Agent Experience Manager/Office Manager
Compass Real Estate
12.2020 - 01.2023
Account Executive
VHT Studios
04.2018 - 01.2020
Licensed Real Estate Assistant
Michele Flood/Coldwell Banker
02.2015 - 02.2018
Personal Assistant
Robin Quittell
01.2014 - 01.2015
Bachelor of Arts - Communications
St. Bonaventure University
Licensed Real Estate Salesperson CT, NY
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