Summary
Overview
Work History
Education
Skills
Timeline
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Julie Klene

Indianapolis,IN

Summary

Experienced Assistant Property Manager with over 11 years of experience in the multifamily industry. Proven communication and relationship-building skills that ensure policy compliance and positive tenant satisfaction. Dedicated to continuous learning and professional growth.

Overview

12
12
years of professional experience

Work History

Assistant Property Manager

Barrett and Stokely- Riley Towers
Indianapolis, IN
07.2017 - Current
  • Maintained accurate records of all rent payments and delinquencies.
  • Performed all month-end processes and reports.
  • Responsible for sending out and following up on all resident notices about renewal options and balances due.
  • Trained and supervised leasing agents.
  • Assisted with the review of rental applications by analyzing applicant credit, rental history, and income to meet our approval criteria.
  • Initiated eviction proceedings when necessary, and reported unpaid accounts to the collection agency.
  • Advertised vacancies and property amenities through media accounts.
  • Managed all lease agreements, renewals, and move-ins for a 527-unit community.
  • Settled tenant conflicts using strong communication skills and expert knowledge of leasing agreements.
  • Provided administrative support for the property manager.
  • Assisted with apartment make-ready scheduling and renovations.
  • Kept the RealPage software up to date to reflect the latest upgrades and finishes of each apartment, for accurate descriptions during the online leasing process.
  • Ensured compliance with local housing regulations and fair housing laws.

Leasing Consultant

Barrett and Stokely
Indianapolis, Indiana
02.2014 - 07.2017
  • Conducted informative tours, resulting in new leases.
  • Coordinated tenant move-ins and move-outs.
  • Promoted high level of customer service by greeting prospects and residents, responding to concerns, showing units and quickly resolving issues.
  • Ensured that all paperwork was completed accurately in accordance with company policy.
  • Maintained accurate records of prospective renters, applications and leases.

Education

Associate of Arts - Liberal Studies And Philosophy

IUPUI
Indianapolis, IN
05-2013

Skills

  • Financial management and reporting
  • Application processing
  • Administrative support
  • Strong communication skill
  • Property marketing
  • Organization and time management
  • Conflict resolution
  • RealPage

Timeline

Assistant Property Manager

Barrett and Stokely- Riley Towers
07.2017 - Current

Leasing Consultant

Barrett and Stokely
02.2014 - 07.2017

Associate of Arts - Liberal Studies And Philosophy

IUPUI

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