Julie Kodama

• Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
• Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
• Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
• Observed strict confidentiality and safeguarded all patient-related information.
• Worked with registered nurses to deliver comprehensive, high-quality care to 18 patients.
• Worked with registered nurses to deliver comprehensive, high-quality care to patients.
• Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
• Administered prescribed medications

• Evaluated and assessed patients by reviewing medical history and confirming reason for appointment .
• Helped conferences with patients to provide both emotional and medical support.
• Called patients with follow up needs or lab results.
• Met with patients before hysteroscopy,polyp cauterization, cystoscopy procedures to educate on processes.
• Administered therapy, medication and specialized medical care to treat and prevent illness, disease, or injury
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Closely monitored patient comfort during various procedures.
• Administered ordered vaccinations for pregnancy as well as birth control

• Covid injections -pfizer, moderna to adults and peds
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Covid Testing
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Clinic LVN - floor manager and Vaccine, medication and birth control administration
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Modified patient treatment plans as indicated by patients' responses and conditions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

• Supervised front desk to manage check-ins and check-outs, verify insurance and collect payments.
• Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
• Helped coordinate balanced clinical office schedules for 5 clinical staff.
• Supervised day-to-day operations of facility, complying with strict corporate policies and guidelines.
• Partnered with senior operations staff and human resources to expertly handle office or employee issues.
• Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
• Supported entire practice's staff, which boosted efficiency and improved overall process flow.
• Communicated with patients with compassion while keeping medical information private.
• Ordered supplies needed and kept tabs on inventory levels.
• Complied with OSHA and HIPAA regulations.
• Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
• Checked entire office and waiting areas regularly to provide clean and organized surroundings.

• Supervised front desk to manage check-ins and check-outs, verify insurance and collect payments.
• Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
• Ordered supplies needed and kept tabs on inventory levels.
• Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.

I also greeted patients,answer phones,managed schedules of 5 providers. 1 Chiropractor and 4 massage therapists. I also processed all billings to insurances and follow up on claims. The favorite part of my job is spending time with our patients and making sure that they were getting the great quality care that they deserve.

• I was placed originally as a medical biller and was promoted up to clinic Manager for an OB/GYN office.
• Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
• Partnered with senior operations staff and human resources to expertly handle office or employee issues.
• Supervised day-to-day operations of facility, complying with strict corporate policies and guidelines.
• Supported entire practice's staff, which boosted efficiency and improved overall process flow.
• Created and implemented policies and procedures for effective practice management.
• Communicated with patients with compassion while keeping medical information private.

My duties included and are nonexclusive of any such task: Consulting owner/Operator of business tactics , overseeing entire business from accounting processes, money management ,In clinic HR, employee evaluations and hiring/firing.

I Managed 7 employee's which included 5 medical assistants and 2 administrative positions as well manage days and schedules for 4 doctors, 1 NP, 1 RN, 1 nutritionist.

I managed clinic HR, employee work schedules, training employees, educating employees, morale building, Also I managed all aspects of Insurance processing, induction, contracting of HMO,PPO Medicare, Medi-cal , I over see and scrub all billings, coding and adhering to current

fee schedules .I also managed all scheduling from assigned employee

• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Managed office inventory and placed new supply orders.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Reviewed files and records to obtain information and respond to requests.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Managed, scheduled and coordinated office functions and activities for employees.
• processing all cash, credit and check payments, collecting time sheets and processing payroll, also balancing patient accounts, sending out patient statements, billing patient accounts, preparing all payor claims, scrubbing claims for all commercial, private, attorney, WorkComp insurances, as well as medicare and most HMO plans in the county. reprocessing any denied claims and preparing invoices for county evaluations. I also open the office on various days, greet patients, check them in, collect copays and process them for care.The soft ware that I currently use is Optimist, Duxware, Medisoft and Quickbooks as well as all basic IBM programs.