Julie Kukuk
Ponca City
Summary
Dedicated professional with experience in customer service. Known for exceptional attention to detail and time management skills, consistently ensuring client comfort and safety while providing emotional support and assistance.
Overview
9
9
years of professional experience
Work History
Caregiver
Susan Sigler
Ponca City
10.2023 - 05.2025
- Executed care plans and adhered to instructions, ensuring individual client needs were met effectively.
- Assisted with personal hygiene tasks, promoting dignity and comfort while bathing and dressing client.
- Maintained organized environments to enhance client safety and comfort.
- Created meals that met dietary requirements and supported client during feeding.
- Provided emotional support to client experiencing depression related to illness and disability.
- Administered prescribed medications.
- Accompanied client to medical appointments and supported hospital stays.
Assistant Manager
Ashley Inn
Ponca City
07.2019 - 10.2024
- Optimized staff scheduling to improve coverage and elevate service quality.
- Conducted regular inspections of facilities, ensuring cleanliness and safety compliance.
- Trained new employees on customer service and housekeeping standards to ensure consistent service delivery.
- Managed customer service inquiries and complaints to resolve issues promptly and maintain customer satisfaction.
Tax Associate
Seymour Tax & Accounting
Ponca City
01.2016 - 06.2019
- Prepared tax return documents accurately and efficiently for all clients.
- Analyzed changes in tax laws to provide clients with accurate and timely advice.
- Managed client documentation, ensuring timely submission of required forms to avoid penalties.
- Streamlined tax preparation processes through team collaboration, resulting in improved turnaround times.
- Conducted detailed reviews of client accounts, identifying discrepancies that minimized filing errors.
- Maintained strict confidentiality of client information in compliance with privacy regulations.
- Participated in continuing education courses to remain current on taxation topics.
Education
Some College (No Degree) - Physiology/ Hotel & Restaurant Management
Oklahoma State University
Stillwater, OKSkills
- Care plan execution
- Medication administration
- Nutritional support
- Mobility assistance
- Personal hygiene support
- Safety compliance
- Reporting and documentation
- Client documentation management
- Time management
- Attention to detail
- Effective communication skills
- Conflict resolution
- Customer relations
- Customer relationship management
- Problem solving
- Critical thinking abilities
- Strategic thinking
- Hospitality services
- Process optimization strategies
- Payroll processing
- Tax preparation and compliance
- Regulatory adherence
- Telephone etiquette
Timeline
Caregiver
Susan Sigler
10.2023 - 05.2025
Assistant Manager
Ashley Inn
07.2019 - 10.2024
Tax Associate
Seymour Tax & Accounting
01.2016 - 06.2019
Some College (No Degree) - Physiology/ Hotel & Restaurant Management
Oklahoma State University