Julie Kusch
St Louis,MO
Summary
Motivated professional with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills plus a positive attitude and a drive for success.
Overview
9
9
years of professional experience
Work History
Realtor
Fathom Realty
01.2022 - Current
- Assist buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Write contracts to outline sales and purchases of properties.
- Resolve client concerns related to home purchases to maintain high satisfaction ratings.
- Advise and inform prospective clients on current market activities and conditions.
- Attend meetings and trainings to gain more knowledge and build relationships with others who can assist my clients.
Bartender/Server
Dewey's Pizza
08.2018 - Current
- Educate guests on our menu/products and upsell menu items to increase sales.
- Serve food and beverages promptly with focused attention to guest needs.
- Operate a POS system to place orders and manage tickets. My location is a test store for a new system. We had to learn the system and teach it to others before it goes live to the entire company.
- Cultivate warm relationships with guests. I have many regulars who return for my personality and service standards.
- Train and coach new team members and Managers In Training. I play a large role in training our new managers and team members.
Sales Representative/Executive Assistant
River City Marketing
12.2015 - 06.2017
- Overcame potential objections and used expert product knowledge and persuasive communication skills. Sold products directly to the general public and followed up with customers to monitor the sale from start to completion.
- Built relationships with customers and the community to promote long term business growth. I built many strong relationships with store managers, team members and other vendors.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions. I was promoted from my sales role to an Executive Assistant/Recruiting role where I worked alone in an office to ensure everything ran smoothly and to ensure we had enough sales team members available to fill our clients' needs.
Event Coordinator
Amazing Pet Expos
11.2014 - 12.2015
- Answered Exhibitor calls and emails to ensure they had all the information needed to maximize their exposure and sales at the event.
- Compiled and sent Exhibitor Kits and all necessary materials for over 30 Pet Expos nationwide.
- Researched, negotiated and booked the entertainment for over 20 Pet Expos.
- Recruited, hired and managed the volunteer staff for 30 Pet Expos
- Traveled to over 25 cities and worked as a team to produce/manage each Pet Expo from start to completion.
Education
Bachelor of Arts - Speech Communication
Webster University
St Louis, MO12.2012
Skills
- Direct Product/Service Sales Experience
- Strong Presentation Skills
- Proficient in Microsoft Office Suite
- Excellent Written & Verbal Communication Skills
- Self-Motivated & Organized
- Adaptable Team-Player
- Dependable and Punctual
- Natural Leader
Timeline
Realtor
Fathom Realty
01.2022 - Current
Bartender/Server
Dewey's Pizza
08.2018 - Current
Sales Representative/Executive Assistant
River City Marketing
12.2015 - 06.2017
Event Coordinator
Amazing Pet Expos
11.2014 - 12.2015
Bachelor of Arts - Speech Communication
Webster University