JULIE LAFEIR

• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Increased productivity through streamlined processes and system efficiency.
• Processed high volumes of returns accurately, contributing to company''s operational success.
• Demonstrated exceptional attention to detail when inspecting returned products, ensuring compliance with company guidelines.

• Implemented continuous improvement initiatives that led to increased efficiency within the department, improving overall performance metrics.
• Improved service delivery by streamlining processes and implementing efficient workflows.
• Adapted quickly to changing priorities or client needs, demonstrating flexibility within the role.
• Ensured compliance with company policies and procedures while delivering high-quality customer service experiences.
• Developed effective improvement plans in alignment with goals and specifications.

• Provided excellent customer service by addressing inquiries and resolving complaints promptly
• Collaborated with fellow crew members to ensure efficient operations during peak hours
• Completed opening or closing procedures depending on assigned shifts

• Assisted clients with daily living activities such as bathing, dressing, and grooming
• Utilized effective communication skills to provide emotional support and companionship
• Performed light housekeeping tasks to maintain clean and safe environment for clients

I took an early retirement in November 2016 after teaching special education for 19 years. Currently, I am seeking a full time or part time position.

I am a dedicated, hard working & punctional employee. I strive to put 100% in every task required of me.

I believe the most important skill in working relationships is establishing a trusting relationship or rapport with another. It's important to note that everyone has this need to be valued as they are. It's human nature. No one will ever see eye to eye on how things should be, however if we truly value input from all, we are sending a message that others opinions matter & count. It's how we come together with a plan that will allow all of us to become the most productive as a whole. Only as a whole where each voice is heard & valued can we be the most efficient in our roles. Having our voice heard is personal and should be done face to face. That speaks volumes to those of us who wrote on a message board and the response is clear, black & white, it's never personal, nor should it on a message board. Human interactions are lacking. People often feel forgotten and undervalued for the work they do.

• Promoted self-advocacy and independence in students with disabilities by teaching self-management and decision-making skills.
• Monitored student performance to evaluate effectiveness of instructional strategies.
• Delivered effective and differentiated classroom instruction to range of neurodiverse students.
• Developed and executed behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
• Led activities that developed students' physical, emotional, and social growth.
• Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
• Taught multiple subjects to students with intellectual or emotional disabilities.
• Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.

• Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
• Encouraged students to take ownership of learning by providing choices.
• Organized field trips and community-based experiences that enriched students'' understanding of real-world applications for their skills.
• Designed individual education plans to encourage student growth according to different learning abilities and needs.
• Utilized technology to create meaningful lessons that engage students.
• Facilitated small group instruction to address individual learning needs.
• Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
• Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.
• Led activities that developed students' physical, emotional, and social growth.
• Worked closely with parents and guardians to address students' issues on multiple fronts.
• Improved reading comprehension among students with learning disabilities by designing and delivering targeted literacy activities.
• Boosted student engagement in mathematics by introducing problem-solving activities that connected concepts to real-world situations.