Julie Lanahan
Sparta,WI
Summary
Experienced in recruitment, employee onboarding, and benefits administration. Possess skills for effectively addressing workplace issues using conflict resolution techniques. Proven track record in managing HR documentation and supporting team initiatives. Adept at ensuring smooth operations and fostering a positive work environment.
Overview
14
14
years of professional experience
Work History
Admissions Counselor
Wisconsin Challenge Academy
09.2024 - Current
- Maintain confidentiality of sensitive information during the recruitment process
- Review and evaluate applications for admission, ensuring compliance with established criteria and deadlines
- Travel extensively to high schools, college fairs, and community events to promote the institution and recruit prospective students
- Build relationships with high school counselors, community organizations, and other key influencers in order to increase awareness of the institution among potential applicants
- Manage a caseload of prospective students throughout the admissions process, providing guidance on application requirements, deadlines, and next steps
Branch Manger
Referral Staffing Solutions
03.2022 - 07.2024
- Manage daily operations of the branch, including overseeing recruitment, placement, and retention of temporary and permanent staff
- Developed and executed strategic business plans to achieve revenue and profit targets, consistently meeting and exceeding key performance indicators (KPIs)
- Led and mentored a team of recruiters and support staff, fostering a culture of high performance, collaborations, and continuous improvement
- Built and maintained strong relationships with clients ensuring exceptional customer service and retention while identifying opportunities to expand the business
- Responsible for quoting new client business, entering, and managing prospects in ATS
Talent Recruiter
Referral Staffing Solutions
10.2018 - 03.2019
- Spearheaded full-cycle recruitment efforts, from sourcing and screening candidates to conducting interviews and negotiating offers
- Translated customer job orders into attention-grabbing job descriptions, and effectively managed job postings on various job boards
- Responsible for growing the relationship and creating new opportunity with assigned accounts
- Oversaw and responded to concerns regarding employee's performance for the customer, including counseling, disciplining, termination, and removal of job assignment
- Participated in networking groups, business shows, and job fairs to foster community involvement
- Manages unemployment claims, benefits administration, child support and garnishment orders, payroll, and worker compensation claims
Assistant Talent Recruiter
Referral Staffing Solutions
10.2018 - 03.2019
- Greet clients, visitors, and guests; determined the purpose of each person's visit and directed or escorted to their appropriate location
- Answer, screen, and direct phones to staff
- Completed with high accuracy pre-screening steps specific to customer requirements, such as drug screenings, background checks, employment verifications, and reference checks
- Effectively managed job postings on various job boards and social media
- Complete new employee orientation and proper handling and execution of hiring paperwork in accordance with regulatory and EEOC guidelines
Store Manager
Check N Go
03.2013 - 09.2014
- Recruit, interview, recommend for hire, oversee work and train new Customer Service Representatives
- Coordinate and maintain store staff schedules
- Escalate customer complaints and resolve the issue directly with the customer
- Responsible for handling and counting cash including managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements
- Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts
Customer Service Representative
Check N Go
09.2010 - 03.2013
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH09-2019
Skills
- Admissions
- Registration processes
- Recruitment
- Interviewing techniques
- Marketing and promotion
- Problem-solving
- Attention to detail
- Critical thinking
- Emotional support
- Conflict management
- Decision-making
- Records maintenance
Timeline
Admissions Counselor
Wisconsin Challenge Academy
09.2024 - Current
Branch Manger
Referral Staffing Solutions
03.2022 - 07.2024
Talent Recruiter
Referral Staffing Solutions
10.2018 - 03.2019
Assistant Talent Recruiter
Referral Staffing Solutions
10.2018 - 03.2019
Store Manager
Check N Go
03.2013 - 09.2014
Customer Service Representative
Check N Go
09.2010 - 03.2013
Bachelor of Science - Business Administration
Southern New Hampshire University
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