Julie L. Badalamenti
Warren
Summary
Seasoned project manager with comprehensive experience in leading technical and strategic projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Senior Project Manager
ADP National Account Services
05.2023 - Current
- Facilitate strategic projects related to business resiliency, compliance, security, and risk
- Create internal and external communication campaigns, analyze results, and report progress to senior leadership
- Maintain responsibility for all Root Cause Analysis (RCA) reports requested through the National Accounts Services (NAS) business unit, in addition to facilitating the creation, review, and approval of RCA reports in conjunction with Legal
- Partner with contacts across teams to update standard operating procedures and documentation related to business resiliency, compliance, security, and risk
- Created disaster recovery email communication templates to be used during a variety of emergencies, such as weather events, technology failures, fires, and other situations that could require business contingency plans and communications
- Responsible for internal Year End associate engagement communication campaign and activity coordination, including manager toolkits, presentations, calendars, email templates, and a variety of intranet posts, such as blogs and videos
- Responsible for the monthly creation of the internal NAS Operations and Security newsletters, as well as the monthly client-facing compliance newsletter
Product Operations Analyst / Product Success Advisor
ADP National Account Services
10.2016 - 05.2023
- Facilitate strategic initiatives and organizational readiness for product release, feature rollouts, and special projects
- Manage projects by coordinating deliverables with a variety of contacts across globally disbursed teams
- Create internal and external communications
- Facilitate the creation, review, and approval of Root Cause Analysis reports in conjunction with Legal
- Content and collateral creation, such as articles, job aids, presentations, etc
- Facilitate meetings and webinars
- Act as an analyst and subject matter expert for Payroll Compliance and ADP payroll, HR, and Talent Management products
Team Leader, ADP Vantage HCM
ADP National Account Services
03.2014 - 10.2016
- Monitor team productivity and performance
- Edit and approve time off requests and timecards
- Address and diffuse client escalations
- Serve as a subject matter expert in all areas related to ADP payroll processing
- Tasked with internal and external special projects and initiatives, such as Year End training, Sarbanes-Oxley auditing, global shoring, tax amendments, special calculations, custom programs, etc
- Conduct and oversee client business process reviews and optimization projects through planning, execution, and closure
- Serve as a liaison with internal partners to facilitate and promote process improvement and change management initiative
- Lead Payroll workstream meetings and training sessions
- Conduct client-facing and internal product feature demos
HCM Client Service Consultant
ADP National Account Services
11.2007 - 03.2014
- Field client inquiries
- Troubleshoot and resolve payroll and HR-related issues
- Utilize ADP products and programs such as ADP Vantage HCM and Enterprise HR
- Maintain and monitor client service request records
- Facilitate client meetings
- Mentor associates
- Diffuse client escalations
- Tasked with internal and external special projects
Payroll & HR Administrator
S&K Group (Spherion Staffing)
04.2005 - 11.2007
- Process payroll and related payroll reports and reconciliation process
- Perform A/R and A/P functions
- Process liens, garnishments, and employment verifications
- Monitor worker's compensation and unemployment claims
- Attend unemployment hearings, coordinate staffing needs
- Recruit, interview, and hire employees
- Counsel and terminate employees
- Conduct employee orientations
- Monitor operations for 7 offices
- Served as interim payroll manager
Education
Master of Business Administration - Management and Information Systems Management
Wayne State University
Detroit, MIBachelor of Arts - Anthropology, Latin American & Caribbean Studies
University of Michigan
Ann Arbor, MISkills
- Project management
- Internal & External Communications
- Cross-team collaboration
- Change management
- Data analysis
- Meeting facilitation
- Content creation
- KPI tracking
- Stakeholder relations
- ERP software
- Documentation and reporting
- Process improvement
- Strategic planning
- Risk assessment
Certification
- Professional in Human Resources, 01/01/07, present
- Certified Payroll Professional, 01/01/09, present
- SHRM-CP, 01/01/15, present
- Salesforce Business Administration Specialist Superbadge, 01/01/21
- PRME Certified Carbon Literate, 01/01/22
Memberships And Programs
- ADP Pride Central Board Seasonal Campaign Project Lead, 01/01/21, present
- ADP Emerging Leader Program, 01/01/22
- ADP Mentor Program, Mentor and Mentee
- Beta Gamma Sigma International Business Honor Society
- Golden Key International Honor Society
- Human Rights Campaign
- Phi Kappa Phi International Honor Society
- Phi Theta Kappa International Honor Society
Timeline
Senior Project Manager
ADP National Account Services
05.2023 - Current
Product Operations Analyst / Product Success Advisor
ADP National Account Services
10.2016 - 05.2023
Team Leader, ADP Vantage HCM
ADP National Account Services
03.2014 - 10.2016
HCM Client Service Consultant
ADP National Account Services
11.2007 - 03.2014
Payroll & HR Administrator
S&K Group (Spherion Staffing)
04.2005 - 11.2007
Master of Business Administration - Management and Information Systems Management
Wayne State University
Bachelor of Arts - Anthropology, Latin American & Caribbean Studies
University of Michigan
Similar Profiles
Aaron McKeeAaron McKee
HVAC Technician at Lennox National Account ServicesHVAC Technician at Lennox National Account Services
Stephen W. BasgallStephen W. Basgall
HVAC Branch Operations Manager at Lennox National Account ServicesHVAC Branch Operations Manager at Lennox National Account Services
Robert Moline JrRobert Moline Jr
Data Entry Specialist at Lennox National Account ServicesData Entry Specialist at Lennox National Account Services
Dennis Mayfield IIDennis Mayfield II
Student Manager at Michigan State Men’s BasketballStudent Manager at Michigan State Men’s Basketball
Laura LapierreLaura Lapierre
Special Education Teacher at Worcester Public SchoolsSpecial Education Teacher at Worcester Public Schools