Julie Lemmer

Proven Office Operations Assistant at Ascension Wisconsin, adept in enhancing customer satisfaction and fostering strong workplace relationships. Excelled in multitasking and problem-solving, significantly contributing to financial transparency and team efficiency. Skilled in customer service and time management, demonstrating a fast-learning ability and attention to detail without compromising quality.

I've also worked in the hospital setting prior to my current clinic role for 7 years in the insurance billing department. In that department I had a workque that I worked with all commercial insurance payers obtained payments based on contracted rates with the payors. In both roles I've worked on obtaining authorization for procedures. I continue to work daily on all insurance verifications for daily appointments.

I help with the physician templates to make sure all of there appointments are booked properly & all of their vacations are added to the schedules.

I've also been an Epic Super User for the last 5 years. In this role I attend monthly meetings, update & educate staff on all weekly updates. I also help to train new associates.