Real Estate Agent Assistant
Zip Realty
Brentwood, CA
2005 - 2006
- Assisted in the preparation of real estate documents and contracts.
- Assisted realtors with private viewings, enabling clients to see available properties.
- Collaborated with agents on pricing strategies for listed properties.
- Organized open houses to showcase available properties to potential buyers or renters.
- Answered phone calls and emails from potential and existing customers.
- Answered phone calls from clients regarding their questions about the real estate market or specific properties for sale.
- Coordinated with appraisers, inspectors, lenders and title companies during the closing process.
- Conducted property tours with potential buyers or tenants.
- Fielded client complaints and issues about community to promote positive relations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Performed market research on properties for sale, including current listings and comparable sales.
- Followed up with prospects throughout sales processes to offer assistance.
- Updated website content related to featured listings or new developments in the area.
- Handled incoming calls and directed callers to appropriate department or employee.
- Cold called clients to obtain exclusives.
- Ensured that all necessary paperwork is completed accurately before submitting it for review or approval.
- Reached out to pre-qualified leads to gauge interest and provide pertinent information about local housing market.
- Connected purchasing clients to appropriate personnel to simplify transactions.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
