Summary
Overview
Work History
Education
Skills
Certification
This is who I am
Timeline
Generic

Julie Long

Rochester,NY

Summary

Highly organized professional with exemplary organizational, multitasking, time management and customer service skills. I have an excellent aptitude for learning and attention to detail with the ability to detect errors. I have excellent interpersonal skills and always demonstrate a positive attitude.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Fieldtex Products
Rochester, USA
11.2018 - Current
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Completed all tasks in compliance with company policies and procedures
  • Scheduled, coordinated and confirmed appointments and meetings
  • Routed incoming mail and messages to relevant personnel without delay
  • Tracked important information in spreadsheets and ran reports
  • Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed to specific offices
  • Maintained confidentiality of sensitive data to protect customer and business information
  • Completed data entry and filing to keep records updated for easy retrieval
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
  • Monitored and screened visitors to verify accessibility to inter-office personnel
  • Learned and adapted quickly to new technology and software applications
  • Paid attention to detail while completing assignments
  • Self-motivated, with strong sense of personal responsibility

Medical Billing Specialist 2

McKesson Health
Rochester, USA
09.2011 - 03.2018
  • Liaised between patients, insurance companies, and billing office
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts
  • Precisely completed appropriate claims paperwork, documentation, and system entry
  • Filed and updated patient information and medical records
  • Located errors and promptly refiled rejected claims
  • Collected payments and applied to patient accounts
  • Precisely evaluated and verified benefits and eligibility
  • Communicated with insurance providers to resolve denied claims and resubmitted
  • Maintained and updated collections tracking spreadsheet to help organize payment information
  • Posted and adjusted payments from insurance companies
  • Printed and reviewed monthly patient aging report and solicited overdue payments
  • Worked well in team setting, providing support and guidance

Education

Associate of Science - Medical Billing

Everest College
Rochester, NY
11.2011

Skills

  • Microsoft Excel
  • Microsoft Outlook
  • Time Management
  • Fieldtex Filing system
  • Team/Independent worker
  • Ability to detect numerical errors
  • Office Equipment
  • Visuals-ERP
  • Verbal Communication
  • Written Communication
  • Work well under pressure
  • Mail Handling
  • Multi-Line Telephone Systems
  • Willingness to help where needed
  • Office experience
  • Front desk
  • Organizational skills

Certification

Medical Billing Certification

This is who I am

I enjoy the office camaraderie and helping all members of my team wherever that may be. Teamwork is having one goal to reach (as a whole), we need to cross that finish line together and do what needs to be done in accordance with the company’s core values. I have a perky and upbeat personality. 

My office, Fieldtex Products is downsizing and will no longer be needing a front desk receptionist I’m looking for my home away from home, a work family if you will . I would love a chance to prove myself in your company. Give me a try you wont be disappointed

Timeline

Front Desk Receptionist

Fieldtex Products
11.2018 - Current

Medical Billing Specialist 2

McKesson Health
09.2011 - 03.2018

Associate of Science - Medical Billing

Everest College

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Julie Long