Hi, I’m
Julie Lopez
Woodland,CA
Summary
With over 30 years of experience in the healthcare industry, my passion for helping others has only grown stronger. I have developed a deep understanding of the complexities and challenges that come with providing exceptional patient care. Leveraging my extensive knowledge and expertise, I consistently achieve positive outcomes and improve the quality of healthcare services. Committed to staying abreast of the latest advancements in the field, I continuously enhance my skills to deliver optimal results for both patients and healthcare organizations.
Overview
30
years of professional experience
2
Certification
Work History
Student Health and Wellness Center
Clinical Operations Supervisor 1
05.2022 - Current
Job overview
- Provide operational leadership for the MA Department
- I am accountable for ensuring that the MAs are meeting the organizational goals and initiatives, team safety, and patient satisfaction and access
- Plan and organize operations and resources to ensure effective and efficient delivery of patient care that is in line with the university, state laws, standards and regulations
- Oversee the monitoring of expiration dates, temperature, and humidity logs to ensure compliance with regulatory standards.
- Establish protocols and practices, ensuring compliance with department, university and/or system standards, policies and procedures, local and state standards, and applicable laws and regulations
- I take a strategic and tactical approach in identifying best practices and standardizing workflows/processes and developing plans of action to implement changes
- Responsible for creating and maintaining procedures and policies for the Medical Assistant department
- Create and maintain competencies for the Medical Assistant Department
- Develop and maintained solid partnerships with internal and external peers, leaders to facilitate and collaborate on initiatives or issues resolution
- Provide guidance and/or direct intervention in resolving challenging or complex situations
UC Davis Medical Group
Medical Assistant Supervisor
02.2021 - 05.2022
Job overview
- Provided operational leadership for in Medical Assistant department as well as 6 LVNs
- Provide staffing coverage for 30 providers
- Responsible for ordering of all clinical and pharmaceutical supplies for th clinic
- Follow protocol and procedure for department expenditures and supplies
- I ensured that the MAs and LVNs were meeting the organizational goals and initiatives, team safety, and patient satisfaction and access
- Created and trained staff of new workflows to meet Quality Assurance Metrics, operations and resources to ensure effective and efficient delivery of patient care that is in line with the hospital, state laws, standards and regulations
- Ensured compliance with hospital, department and/or system standards, policies and procedures, local and state standards, and applicable laws and regulations
- Collaborated with multiple departments and clinics throughout UC Davis Medical Center to maintain compliance
UC Davis Medical Group
Medical Assistant 2
05.2011 - 02.2021
Job overview
- Rooming and chaperoning patients
- Measure and properly document vital signs
- Perform ECG and rhythm strip and follow procedure on the transmission of ECGs to Cardiology
- Procedures: Ear lavage, nebulizer treatment, hearing test, Snellen and Ishihara eye exams, administer medications orally, topically, IM and sub-q, perform all Point of Care testing, UA, HCG, Rapid Strep/Flu, Covid, Hemoglobin, Glucose finger stick and Hemoccult
- Dispense and apply DME supplies
- Responsible for the providers in-box including telephone messages, emails and refill requests
Education
UC Davis
UC Davis Mentee Program
10.2024
Med-Help Training SchoolConcord, CA
California Medical Assistant Certification
10.1993
Skills
- Provide leadership to maximize the strengths of the MA Department
- Oversee daily operations of the MA Department
- Promote teamwork and professionalism within the MA Department
- Adverse event reporting
- Site monitoring for Quality and Infection Control
- Organize daily staffing
- Experience with FMLA
- Payroll
References
- Amy Sekon Atwal, MD, CAQSM, MS, Asst Vice Chancellor, Health & Well-Being, Executive Director, Health Services UC Merced, 530-304-7776, asekhon7@ucmerced.edu
- Cathy Corona, RN, BSN, CEN, UC Davis Health System, 650-743-2122, ccorona@ucdavis.edu
- Caroline Perez, Area Manager II, Sutter Health, 530-574-6283, Perezca80@gmail.com
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Clinical Operations Supervisor 1
Student Health and Wellness Center
05.2022 - Current
Medical Assistant Supervisor
UC Davis Medical Group
02.2021 - 05.2022
Medical Assistant 2
UC Davis Medical Group
05.2011 - 02.2021
Med-Help Training School
California Medical Assistant Certification
- Certified [Job Title], [Company Name] - [Timeframe]
UC Davis
UC Davis Mentee Program
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