Julie Lucas
Moore,OK
Summary
Accomplished Branch Manager with a strong track record at World Finance Corporation, adept in financial services and team supervision. Excelled in enhancing customer relationships and driving revenue growth through strategic leadership and operational excellence. Skilled in customer service and branch operations management, showcasing a strong ability to build and lead teams towards achieving corporate objectives.
Overview
18
18
years of professional experience
Work History
Branch Manager
World Finance Corporation
07.2013 - Current
- Oversee customer loan applications for loan approvals and denials.
- Maintaining Branch Delinquency
- Prepare and file customers yearly tax returns
- Strengthen relationships with customers and driving revenue through loan and tax growth.
- Maintained friendly and professional customer interactions.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Apartment Manager
Cunningham Realty
07.2006 - 07.2013
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Oversee application process for potential tenants
- Evaluated tenant applications, using strict screening criteria, selecting reliable residence, who maintained good payments and care for the property
- Utilized social media to advertise vacant apartments.
- Processed evictions when necessary according to state laws and guidelines
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
Education
Diploma - General Studies
Norman High School
Norman, OK05.1997
Skills
- Strong team-builder
- Team Player
- Financial Services
- Excellent time management skills
- Customer Service
- Cash Handling
- Branch Operations Management
- Team Supervision
Timeline
Branch Manager
World Finance Corporation
07.2013 - Current
Apartment Manager
Cunningham Realty
07.2006 - 07.2013
Diploma - General Studies
Norman High School
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