Julie Lundin
Morton Grove,IL
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in personnel, clerical, and clinical areas.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Lin-Mar Towing
01.2021 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Medical Assistant
Suburban Pediatrics
11.2013 - 10.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Lincoln College
Lincoln, ILSkills
- Office Management
- Administrative Support
- Customer Service
- Data Entry
- Procedure Assistance
- Medical Billing
- Inventory Management
- Complex Problem-Solving
- Lab Equipment Operation
- Compassionate Caregiver
Certification
- CMA - Certified Medical Assistant
Timeline
Office Manager
Lin-Mar Towing
01.2021 - Current
Medical Assistant
Suburban Pediatrics
11.2013 - 10.2020
Lincoln College
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