Julie Lyle
Placentia,CA
Summary
Results-driven healthcare professional with a strong background in patient care and operational efficiency. Demonstrated ability to implement innovative solutions that enhance service delivery and improve patient outcomes. Committed to continuous professional development and making a positive impact in the healthcare sector.
Overview
26
26
years of professional experience
Work History
Senior Patient Access Representative
UCI Medical Center
Fountain Valley, CA
08.2024 - Current
- Confirm insurance coverage through online portals, payer websites and IVR systems.
- Guide patients through the registration process.
- Facilitated Medi-Cal Hospital Presumptive Eligibility for Self Pay patients.
- Managed Labor and Delivery, ER, and direct patient admissions.
Patient Access Coordinator
Providence St Joseph Hospital
Orange, CA
05.2023 - 08.2024
- Execute precise and accurate patient registrations, demonstrating unwavering commitment to the hospital's mission, vision, and values
- Conduct insurance verifications, manage copay collections, and address past-due accounts, showcasing strong financial acumen and customer-focused service
- Conduct audits for account accuracy and Medicare compliance, ensuring adherence to regulatory standards
Patient Access Coordinator
Baptist Health
Jeffersonville, IN
05.2022 - 05.2023
- Uphold Baptist Health's mission, vision, and values, ensuring meticulous patient registration and accurate insurance information
- Manage insurance verification processes, demonstrating attention to detail and a commitment to customer satisfaction
- Conduct audits to enhance account accuracy, providing valuable education to staff for continuous improvement
Cashier, Courtesy Vehicle Representative
Brighton Ford
Brighton, MI
12.2018 - 05.2022
- Efficiently scheduled service appointments and managed the financial transactions, showcasing strong organizational and customer service skills
- Effectively managed the inventory of 37 Courtesy Vehicles, ensuring a seamless customer experience
Report Analyst
Alignment Health Care
Orange, CA
11.2016 - 08.2018
- Spearheaded the development of Standard Operating Procedures, driving departmental efficiencies and maintaining high-quality standards
- Generated and presented comprehensive reports, showcasing analytical and communication skills to departmental leaders
- Automated QR processes through Access queries, enhancing operational efficiency and accuracy
Accounting Representative II/Member Services Representative II
Sutter Physician Services/Sutter Health Plan
West Valley City, UT
02.2013 - 05.2014
- Played a pivotal role in User Acceptance Testing for the new Health Plan, Sutter Health Plus
- Developed and implemented policies, procedures and workflows for the new Health Plan
- Engaged in special projects and work groups, demonstrating adaptability and teamwork
Sr Business Process Analyst/Membership Accounting Lead
UnitedHealth Group/PacifiCare of California
Cypress, CA
06.1999 - 03.2010
- Led Projects for the SVA Product, ensuring productivity and quality standards were consistently met
- Drove process improvements, significantly enhancing accuracy and turnaround time
- Managed month-end processes for the Individual segment, showcasing strong attention to detail
Education
GED -
La Serna High School
Whittier, CA02-1983
Skills
- Patient Centered Care
- Emergency Room Registration
- Project Management
- Process Improvement
- UAT Testing
- Technical Proficiency
- Insurance verification
- HIPAA compliance
- Patient registration expertise
- Strong interpersonal skills
- Registration management
- Patient identity verification
- Patient check-in
- Process improvement
- Eligibility determination
- Data entry
- Customer service
Timeline
Senior Patient Access Representative
UCI Medical Center
08.2024 - Current
Patient Access Coordinator
Providence St Joseph Hospital
05.2023 - 08.2024
Patient Access Coordinator
Baptist Health
05.2022 - 05.2023
Cashier, Courtesy Vehicle Representative
Brighton Ford
12.2018 - 05.2022
Report Analyst
Alignment Health Care
11.2016 - 08.2018
Accounting Representative II/Member Services Representative II
Sutter Physician Services/Sutter Health Plan
02.2013 - 05.2014
Sr Business Process Analyst/Membership Accounting Lead
UnitedHealth Group/PacifiCare of California
06.1999 - 03.2010
GED -
La Serna High School
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