Summary
Work History
Education
Skills
References
Timeline
Generic

Julie Lyon

Portland,OR

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Work History

Receptionist

Tri Star Search & Staffing
Tigard, OR
1/1/2004 - 08.2006
  • Scheduled appointments for clients, customers, and other visitors.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Monitored office supplies inventory and placed orders when necessary.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted with special projects assigned by management when required.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Greeted visitors and provided them with assistance.

Sales Associate

Spirit Halloween Store
Portland, OR
09.2003 - 11.2003
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Attended weekly team meetings to review performance goals and objectives.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.

Clerk

United States Postal Service, USPS
Portland, OR
5/5/2006 - 6/8/2008
  • Scanned documents into digital formats ensuring accuracy of content.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Organized and maintained filing systems for confidential documents.
  • Provided excellent customer service to ensure satisfaction.
  • Processed customer orders promptly and accurately.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Verified accuracy of all paperwork prior to submission for processing.

Education

David Douglas High School
Portland, OR
05-2004

Skills

  • File Management
  • Scheduling
  • Travel Coordination
  • Data Entry
  • Clerical Support
  • Bookkeeping

References

  • Chelsea Ochoa 503-330-1213
  • Trina Warren 503-933-8739
  • Summer Allen 503-839-1692

Timeline

Sales Associate

Spirit Halloween Store
09.2003 - 11.2003

Receptionist

Tri Star Search & Staffing
1/1/2004 - 08.2006

Clerk

United States Postal Service, USPS
5/5/2006 - 6/8/2008

David Douglas High School
Julie Lyon