Dispatcher
Currently Unemployed
Julie Mallow
Yorba Linda,CA
Summary
Dynamic Dispatcher with a proven track record at [Previous Employer] in optimizing dispatch operations and enhancing customer relations. Skilled in dispatch software and effective communication, I excel in prioritizing calls and coordinating urgent deliveries, ensuring timely service and high satisfaction rates. Committed to improving operational efficiency and team collaboration.
Work History
Education
High School Diploma - General Studies
Troy High
Fullerton, CASkills
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Stress tolerance
- Time management
- Dispatching procedures
- Prioritizing calls
- Problem-solving
- Customer relations
- Dispatch coordination
- Schedule management
- Updating logs
- Route planning
- Schedule coordination
- Customer relationship management
- Route navigation
- Routing orders
- Service coordination
- Maintaining call metrics
- Communication equipment operation
- Dispatching field personnel
- Service planning
- Incident reporting
- Conflict resolution
- Traffic monitoring
- Verifying coverage
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Map reading
- Record keeping
- Emergency protocols
- Equipment management
- Tracking systems
- Geographical expertise
- Monitoring field personnel
- Shift coordination
- Call handling
- Delivery support
- Work order generation
- Improving operations
- Driver communication
- Vehicle coordination
- Workflow prioritization
- Processing orders
- Radio communication
- Adjusting routes
- Critical thinker
- Training new hires
- Coordinating urgent deliveries
- Delivery procedures
- Navigation support
- Critical thinking
- Multitasking Abilities
- Effective communications
- Organizational skills
- Microsoft office
- Excellent communication
- Teamwork and collaboration
- Route planning and adjustment
- Dispatch recordkeeping
- Paperwork processing
- Multitasking
- Task prioritization
- Creative thinking
- Relationship building
- Communication management
- Mentoring and coaching
- Workload management
- Verbal communication
- Work crew dispatch
- Training and development
- Regulatory compliance
- Quality control
- Delegating work
- Customer request management
- Team work scheduling
- Resource coordination
- Records maintenance
- Work order preparations
- Materials ordering
- Calendar and scheduling software
- Service requests
- Speech clarity
- Personnel monitoring
- Distance estimation
- Strategy development
- Equipment inspection
- Resource monitoring
- Customer service
Accomplishments
Owner at RJ transport
Timeline
Dispatcher
Currently Unemployed
High School Diploma - General Studies
Troy High