Julie Malone
Columbia,TN
Summary
- Driven Realtor with 9 years of experience managing rentals, sales and purchases of residential and commercial properties. Polished in researching market conditions, preparing documents and conferring with escrow companies, lenders and home inspectors.
- Friendly professional with sound knowledge of successful marketing strategies and strong interpersonal skills. Strategic Real Estate Agent known for building quality rapport with buyers, sellers and loan professionals to foster seamless home sales and purchases. Nearly 10 years of property tours, client relationship management and financial assessment to assist clients. Personable and communicative with expertise in market conditions and property values.
- Experienced customer service professional who strives to ensure customer satisfaction and repeat business.
Overview
16
16
years of professional experience
Work History
Realtor
Benchmark Realty LLC
Nashville, TN
04.2017 - Current
- Researched and determined competitive market price.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Represented buyers and sellers in major real estate transactions.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Verified accuracy of documentation and fund disbursements for sales.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Drafted contracts, purchase agreements, closing statements and leases.
- Maintained current and accurate CRM database of prospective customers.
Store Owner
Riverside Antiques
Columbia, TN
08.2022 - 12.2023
- Developed store policies and procedures to ensure customer satisfaction.
- Provided training for employees on product knowledge and customer service techniques.
- Kept records for production, inventory, income, and expenses.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Welcomed customers and offered assistance with browsing and purchasing needs.
- Ensured compliance with state and local laws regarding business operations.
- Maintained records of sales, profits and losses within the store.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Beauty Advisor
Lancome Cosmetics
Nashville, TN
04.2008 - 11.2011
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers in feeling relaxed and comfortable with the process.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Placed special orders or called other stores to find desired items.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Medical Billing Specialist
Dr William Ralph
Nashville, TN
03.2008 - 11.2010
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Posted charges, payments, and write-ups for cardiovascular procedures.
- Prepared and attached referrals, treatment plans or other required correspondence to reduce incidence of denials.
- Precisely completed appropriate paperwork and system entry regarding claims.
- Collected, posted and managed patient account payments.
- Submitted refund requests for claims paid in error.
- Monitored reimbursement from managed care networks and insurance carriers to verify consistency with contract rates.
- Adhered to HIPAA regulations when handling confidential patient information.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Reviewed claims for coding accuracy.
- Applied payments, adjustments, and denials into medical manager system.
- Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
Education
Certificate of Medical Coding - Medical Coding
Nashville College of Medical Careers
Madison, TN05-2008
Some College (No Degree) - English, Dance
The University of Tennessee - Knoxville
Knoxville, TNSkills
- Pricing Negotiation
- Property Closing
- Schedule Coordination
- Sales Development
- Property Marketing
- Property Research
- Market Research
- Contract Negotiation
- Negotiation
- Client Relations
- Leads Generation
- Purchase Agreements
- Marketing Coordination
Timeline
Store Owner
Riverside Antiques
08.2022 - 12.2023
Realtor
Benchmark Realty LLC
04.2017 - Current
Beauty Advisor
Lancome Cosmetics
04.2008 - 11.2011
Medical Billing Specialist
Dr William Ralph
03.2008 - 11.2010
Certificate of Medical Coding - Medical Coding
Nashville College of Medical Careers
Some College (No Degree) - English, Dance
The University of Tennessee - Knoxville