Julie Markgraf
Roseburg,United States
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
25
25
years of professional experience
Work History
Server
Sharis
Roseburg, OR
08.2024 - 10.2024
Server
Sharis
The Dalles, OR
07.2012 - 03.2019
SERVER
Sharis
Pendleton, OR
04.2007 - 07.2012
Server Supervisor
Sharis
Kelso, WA
12.1999 - 04.2007
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
The Dalles High School
The Dalles, OR05-1979
Skills
- Guest Engagement
- Safe Food Handling
- Beverage Preparation
- Food inspection
- Table Bussing
- Food Running
- Strong Work Ethic
- Food station setup
- Table Setting
- Ordering Procedures
- Point of Sale (POS) system operations
- Guest Seating
Timeline
Server
Sharis
08.2024 - 10.2024
Server
Sharis
07.2012 - 03.2019
SERVER
Sharis
04.2007 - 07.2012
Server Supervisor
Sharis
12.1999 - 04.2007
High School Diploma -
The Dalles High School
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