lie-marquez/
Passionate non-profit leader with 17 years of experience in
developing, implementing, managing and evaluating
successful social service programs, and partnerships, that
serve various populations, in order to achieve the mission of
the organization. Continuously improving processes,
programs, partnerships, and outcomes, in order to make a
difference in the lives of those that need assistance.
Overview
17
17
years of professional experience
Work History
Director
Jamboree Housing
10.2022 - Current
Supportive Housing
Design evidence-based supportive services
Design and manage an effective training program
design
Lead the delivery of services and strategic planning
Establish and coordinate policies, procedures, and
services across all programs
Provide quality assurance and program evaluation
Establish a clear and thorough crisis response protocol
Develop and maintain relationships with stakeholders
Provide supervision to Program Managers, Interns
and/or Case Managers
Senior Manager
Supportive, MidPen Housing
06.2022 - 10.2022
Supportive Housing Services
Develop and implement health & housing strategy
across 11 county portfolio
Develop and manage relationships with 3rd party
service providers, County Departments, Health
Systems, and other large scale partner agencies
Develop, evaluate and monitor programs and outcome
measurements
Lead, organize and implement portfolio wide
training's
Supports and engages in negotiations on Services
contracts with county and Fee-for-Service/ third party
contracted partners
Oversees property-level implementation of CalAIM
and other healthcare partnerships
Serves as liaison to community engagement
meetings, in close collaboration with Development;
represents Services work
Hire, train, and supervise multiple staff
EXPIERENCE CONT.
Salesforce Administrator, HMIS Administrator
MidPen Housing
04.2020 - 06.2022
Supportive Housing Services
Develop and implement health & housing strategy across 11
county portfolio
Develop and manage relationships with 3rd party service
providers, County Departments, Health Systems, and other large
scale partner agencies
Develop, execute, and improve systems and program protocols
Develop, evaluate and monitor programs and outcome
measurements
Develop and implement reporting tools and measures with 3rd
party service providers
Coordinate, organize and implement portfolio wide training's
and events
Provide portfolio wide crisis management and case management
support services to high acuity residents through Senior Case
Management referral program development and oversight
Hire, train, and supervise multiple staff, DEI Initiatives
Family Property
Operations and Services, Property
Operations and Services
Supportive Property
Operations and Services
EXPIERENCE CONT.
Associate Project Manager
MidPen Housing, Supportive Housing Services
01.2018 - 04.2020
Develop and coordinate department operations
Develop, execute, and improve systems and program protocols
Develop, evaluate and monitor programs and outcome
measurements
Develop and evaluate strategic plans for the department
Research and develop partnerships and contracts with community
organizations
Coordinate, organize and implement departmental training's and
events
Develop and implement reporting tools and measures Research
and apply for grants and other funding opportunities
Case Manager III
MidPen Housing
09.2015 - 12.2017
Supportive Housing Services
Case Management at a supportive housing site
Provide community building activities and workshops Coordinate
partners to present workshops
Advocate on behalf of residents with internal and external
partners
Conduct assessments with supportive residents
Provide crisis intervention services
Manage third party contracts and partner relationships
EXPERTISE
CalAIM Administration
Homekey Operations
Service Manager
MidPen Housing
05.2010 - 09.2015
Resident Services
Develop, evaluate and implement site programming at family and
senior sites
Develop and monitor budgets for multiple sites Participate in
committees to develop region wide programming designs for
family and senior sites
Hire, train, and supervise multiple staff providing direct services
at multiple sites
Develop and coordinate partnerships with community
organizations to provide programming for family and senior sites
Evaluate and develop staff personal development plans
Collaborate with internal and external partners
Report on outcomes and grant requirements
Provide direct services at a senior property
Program Coordinator
MidPen Housing
01.2007 - 05.2010
Resident Services
Develop and implement after school programing
Develop and implement adult and family programming
Develop and coordinate partnerships with community
organizations
Report on program outcomes
Education
Masters of Public Administration - Non Profit Management
Capella University
Bachelors of Arts - Liberal Studies
San Jose State University
Timeline
Director
Jamboree Housing
10.2022 - Current
Senior Manager
Supportive, MidPen Housing
06.2022 - 10.2022
Salesforce Administrator, HMIS Administrator
MidPen Housing
04.2020 - 06.2022
Associate Project Manager
MidPen Housing, Supportive Housing Services
01.2018 - 04.2020
Case Manager III
MidPen Housing
09.2015 - 12.2017
Service Manager
MidPen Housing
05.2010 - 09.2015
Program Coordinator
MidPen Housing
01.2007 - 05.2010
Masters of Public Administration - Non Profit Management