Julie Martin
Inman,SC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
30
30
years of professional experience
Work History
Cashier
Hobby Lobby
Spartanburg , SC
10.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Patient Access Representative
Spartanburg Regional Medical Center
Spartanburg, SC
01.2015 - 03.2017
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Scanned documents into electronic medical records system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
Head Teller/Head Teller /Customer Service Representative
BB&T Bank
Spartanburg, SC
08.1994 - 08.2014
- Identified customer needs and provided appropriate banking services.
- Verified cash withdrawals and deposits.
- Balanced daily transactions to ensure accuracy of account information.
- Cross-sold bank products and services to customers.
- Assisted in training new tellers on operational procedures, policies, and regulations.
- Provided customer service by responding to inquiries and resolving complaints.
- Maintained confidentiality of customer accounts by adhering to security procedures.
- Processed loan applications, credit card applications, and other related documents.
- Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
- Researched discrepancies between customer balances and bank records for resolution.
- Created reports on sales activities and customer feedback for management review.
- Reconciled daily transactions with the general ledger system using specialized software programs.
- Performed financial analysis to determine customer eligibility for loans or other services.
Education
High School Diploma -
Chapman High School
Inman, SC05-1991
References
References available upon request.
Timeline
Cashier
Hobby Lobby
10.2024 - Current
Patient Access Representative
Spartanburg Regional Medical Center
01.2015 - 03.2017
Head Teller/Head Teller /Customer Service Representative
BB&T Bank
08.1994 - 08.2014
High School Diploma -
Chapman High School