Julie Martindale
Eugene,OR
Summary
Human resource professional with 14 years of experience managing up to 130 employees. Proficient in communicating effectively with strong interpersonal skills and the ability to interact with employees at all levels. Excels in a team-orientated environment, handling sensitive information with confidentiality, and being able to adapt to challenging HR needs.
Overview
21
21
years of professional experience
Work History
Associate Support Department Supervisor
The Home Depot Inc
Eugene, OR
10.2010 - Current
- Create, manage and close job requisitions. Assisting higher leadership in preparing job offers, including background checks, and drug test paperwork.
- Schedule, coordinate, and execute employee training and new hire orientation.
- Setting up and maintaining quarterly employee performance review schedules. Following up with leadership to ensure the timely delivery of performance reviews.
- Help administer employee benefits programs by supporting annual enrollment, answering questions about benefit plans, and ensuring a consistent understanding of the benefits offered by the organization.
- Actively support diversity, equity, and inclusion by assisting with the planning of DEI events, while promoting a diverse and inclusive workplace.
- Prepare HR reports and perform data analysis to identify patterns and trends in employee data, providing insight that supports informed decision-making and improvement of HR processes.
- Collaborate with other members of HR on various projects to drive organizational success, contributing ideas for process improvements, and assisting with new HR initiatives.
Kitchen/Bathroom Designer
The Home Depot Inc
Eugene, OR
06.2008 - 06.2010
- Design and iterate the design using 20/20 software to bring the customer's vision to life.
- Be the customer's advocate for value by offering current promotions and financing options.
- Product knowledge expert by staying up to date with training courses, all available resources, and service providers and vendor partners.
- Resolve customer complaints to ensure customer satisfaction.
Sales Specialist
The Home Depot Inc
Eugene, OR
01.2006 - 06.2008
- Qualify the customer's needs and tailor specific solutions to all customer types, whether they are a Professional Contractor, Do-It-Yourself, or Do-It-For-Me customer.
- Use selling tools to be best equipped to provide good, better, and best options to customers, and demonstrate expert product and service knowledge in answering customer questions.
- Know store sales goals and personal sales goals to support store results.
Customer Service Representative
The Home Depot Inc
Albany , OR
01.2005 - 01.2006
- Drive, greet, engage, and thank behaviors for all customers; proactively smile and acknowledge customers.
- Assist and answer employee questions for special orders, installs, deliveries, and order pick-up.
- Inform customers of what to expect throughout their order life-cycle and keep customer aware of any changes that may arise.
Cashier
The Home Depot Inc
Albany , OR
06.2003 - 01.2005
- Provided a friendly checkout experience for customers.
- Maintain checkout operations by following policies and procedures for the checkout process.
- Drive fast and accurate behaviors for all customers entering and exiting the building.
Education
Bachelor of Arts - Psychology
University of Oregon
Eugene, OR06-2006
High School Diploma -
South Albany High School
Albany, OR06-2001
Skills
- Acts professionally
- Time management
- Make sound decisions
- Communicate effectively
- Drive execution
- Ensure accountability
- Engage employees
- Eye for detail
References
References available upon request.
Timeline
Associate Support Department Supervisor
The Home Depot Inc
10.2010 - Current
Kitchen/Bathroom Designer
The Home Depot Inc
06.2008 - 06.2010
Sales Specialist
The Home Depot Inc
01.2006 - 06.2008
Customer Service Representative
The Home Depot Inc
01.2005 - 01.2006
Cashier
The Home Depot Inc
06.2003 - 01.2005
Bachelor of Arts - Psychology
University of Oregon
High School Diploma -
South Albany High School