Julie Massello
Ocala,FL
Summary
Goal-driven Healthcare professional well-versed in recruiting, educating,training, and managing employees to provide exceptional patient care. Experienced RN with diverse skills, reputation for resolving problems and improving customer service.
Overview
29
29
years of professional experience
Work History
Director of Nursing
Better At Home Health Services
01.2020 - 10.2020
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
RN Supervisor
The Willough At Naples
12.2014 - 08.2015
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Visiting Home RN
Bentley Village
04.2013 - 04.2014
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Rehabilitation Nurse Manager
Moorings Park Chateau
01.2004 - 07.2006
- Managed complex wound care cases, utilizing advanced dressing techniques to promote timely healing while preventing complications such as infection or skin breakdowns.
- Promoted patient independence by teaching self-care techniques and providing adaptive equipment recommendations.
- Supported patients'' emotional well-being, providing compassionate listening during difficult times in their healing journey.
- Mentored new rehabilitation nurses, sharing expertise in evidence-based practices leading to successful integration within the team.
Program Director - Wound Care/Hyperbaric Medicine
Naples Community Hospital/National Healing Corp
05.2002 - 05.2004
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Developed new start program from ground up, laying out framework, and defining roles. Working with hospital administration and partnering with experts from Boca Raton Florida.
Hospice RN
Hospice Of Naples
04.2000 - 05.2002
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
RN Charge Nurse Med -Surg
Naples Community Hospital
01.1992 - 05.2000
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Education
Associate of Science - Nursing
Southwestern Michigan College
Dowagiac, MI08.1984
Timeline
Director of Nursing
Better At Home Health Services
01.2020 - 10.2020
RN Supervisor
The Willough At Naples
12.2014 - 08.2015
Visiting Home RN
Bentley Village
04.2013 - 04.2014
Rehabilitation Nurse Manager
Moorings Park Chateau
01.2004 - 07.2006
Program Director - Wound Care/Hyperbaric Medicine
Naples Community Hospital/National Healing Corp
05.2002 - 05.2004
Hospice RN
Hospice Of Naples
04.2000 - 05.2002
RN Charge Nurse Med -Surg
Naples Community Hospital
01.1992 - 05.2000
Associate of Science - Nursing
Southwestern Michigan College