Detail-oriented professional with extensive experience in the hospitality industry. Recognized for exceptional customer service skills and effective teamwork. Prepared to support operational efficiency and create enjoyable experiences for guests.
Work History
Stable Hand
2 Years
Willow Pond Stables | 03.2020 - 03.2022
Maintained cleanliness and hygiene of stables, ensuring safe environments for horses and staff.
Assisted with feeding, grooming, and exercising horses to promote their health and well-being.
Monitored horse behavior and health, reporting any concerns to senior staff promptly.
Operated equipment such as tractors and mucking implements for effective stable maintenance.
Contributed to the overall success of the stable by performing routine maintenance tasks, such as repairing fences and ensuring adequate water supply.
Bartender
6 Years 11 Months
Timbers Bar & Grill | 09.2019 - Current
Crafted and served a diverse range of beverages while ensuring compliance with safety and health regulations.
Provided exceptional customer service, enhancing guest experience through attentive and personalized interactions.
Maintained cleanliness and organization of bar area, adhering to sanitation standards and operational efficiency.
Collaborated with kitchen staff to coordinate timely service during peak hours, optimizing workflow dynamics.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Table Games Dealer
13 Years 8 Months
Soaring Eagle Casino & Resort | 11.2004 - 07.2018
Dealt cards for various table games, ensuring adherence to gaming regulations and procedures.
Provided exceptional customer service, fostering a welcoming and entertaining atmosphere for guests.
Monitored gameplay for compliance, addressing discrepancies and maintaining game integrity.
Handled cash transactions efficiently, ensuring accuracy in payouts and chip exchanges.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
LPN - Nursing
Mid Michigan Community College | Mount Pleasant, MI | 01.2012