Summary
Overview
Work History
Education
Skills
Timeline
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JULIE MAYSONET

JULIE MAYSONET

Conway,SC

Summary

Dynamic HR and Payroll Generalist with a strong leadership background characterized by motivation, enthusiasm, and unwavering commitment. Exceptional multi-tasking abilities and adaptability in diverse situations ensure seamless operations. A focus on customer satisfaction is complemented by a proven track record of completing tasks with precision and efficiency. Recently relocated to the Conway area, eager to contribute to an organization that fosters growth and development.

Overview

23
23
years of professional experience

Work History

HR/Payroll Generalist

Champion Homes
10.2020 - Current
  • Processed payroll for over 150 employees, ensuring accuracy and compliance with federal regulations.
  • Conducted regular audits of payroll data to ensure accuracy and compliance with company policies.
  • Led training sessions for new payroll staff, fostering knowledge sharing and improving team performance.
  • Implemented improvements to payroll processes, enhancing efficiency and reducing processing time.
  • Assisted in the development of payroll policies and procedures, contributing to operational consistency.
  • Managed employee inquiries regarding payroll, providing timely and accurate information to enhance satisfaction.
  • Utilized advanced payroll software systems to manage data entry, reporting, and analysis effectively.
  • Reduced payroll errors by consistently updating employee records with accurate tax information and benefits adjustments.
  • Prepared comprehensive reports for executive leadership regarding payroll expenses and trends.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Created new hire and termination documents for payroll.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Audited timesheets and payroll records for accuracy.
  • Updated employee files with new details such as changes in address or salary levels.

Assistant Food Service Director

Delgrosso’s Amusement Park
02.2019 - 10.2020
  • As Assistant Director I was responsible for the smooth operation of 10 onsite “restaurants”. Overseeing the scheduling of staff, the hiring and training as well as the disciplinary and terminations. I also trained for and received my Proctor Certificate to administer Serv Safe Testing, which I used to maintain the certification of management for the Delgrosso team.
  • Supervised daily food service operations, ensuring compliance with health and safety regulations.
  • Developed and implemented training programs for staff, enhancing team performance and service quality.
  • Analyzed customer feedback to drive menu enhancements and improve guest satisfaction ratings.
  • Led cross-functional teams in executing special events, increasing operational efficiency and engagement.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Implemented health and safety protocols compliant with local regulations, maintaining a safe environment for both staff members and customers alike.
  • Managed staff scheduling efficiently to ensure proper coverage during peak hours while minimizing labor costs.
  • Evaluated vendor contracts for competitive pricing and quality assurance, ensuring top-notch ingredients at the best value.
  • Ensured timely and accurate completion of all necessary food service documentation, including HACCP records, order forms, and financial statements.
  • Maintained a clean, safe, and organized kitchen environment by following established sanitation guidelines and procedures.

Administrative Assistant/Supervisor

Sodexo Dining Services
08.2009 - 02.2019
  • I have had many roles working for Sodexo including; Catering Manager, Retail Manager, and Administrative Assistant to the General Manager of Campus Dining. These roles really expanded my knowledge in the food service industry as well as the administrative side of business. My catering team and I have organized some of the best catering events the college had seen in years. Great relationships with the Sodexo team and Dr. Troha (college president) and his family made bring a Catering Manager a bright spot in my career.
  • Admin Duties
  • Supervised daily administrative operations, ensuring efficient workflow and adherence to company policies.
  • Supported executive decision-making through research, analysis, and presentation of relevant data points on various topics.
  • Updated reports, managed accounts, and generated reports for company database.
  • Completed weekly payroll for 150 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Retail Food Management/ Catering duties
  • Anticipated staffing needs by analyzing workflow and strengths of employees.
  • Maintained a high level of customer satisfaction through timely resolution of issues and effective communication.
  • Optimized workflow by identifying bottlenecks in processes and implementing strategies for improvement.
  • Planned, Organized and Executed campus food events such as holiday parties, team outings, executive lunches, and inauguration 5-course dinners.
  • Improved employee morale by fostering a positive work environment, conducting team-building activities, and providing regular feedback.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels for daily operations.
  • Hired, trained and evaluated staff, taking corrective action for disciplinary issues.
  • Monitored front areas so that questions/concerns could be promptly addressed.
  • Remained flexible and responsive to the evolving needs of the team to ensure smooth operation of events

Assistant Manager

Sheetz Inc.
10.2005 - 08.2009
  • Developed staff training programs to enhance operational efficiency and customer service skills.
  • Analyzed sales data to identify trends, informing strategic product placement and inventory management.
  • Streamlined scheduling processes, ensuring optimal staffing levels and reduced labor costs.
  • Managed vendor relationships to ensure timely delivery of products while maintaining quality standards.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Accounting Office/Front End Lead

Weis Markets
05.2002 - 10.2005
  • Led front-end development team, ensuring timely project delivery and adherence to quality standards.
  • Monitored cash drawers in 15 checkout stations to verify adequate cash supply.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Education

High School Diploma -

Selinsgrove High School
Selinsgrove, PA
08-1988

Skills

  • Payroll software expertise
  • Timekeeping systems
  • Direct deposit management
  • Employee onboarding
  • Customer service
  • Hiring procedures
  • Team development

Timeline

HR/Payroll Generalist

Champion Homes
10.2020 - Current

Assistant Food Service Director

Delgrosso’s Amusement Park
02.2019 - 10.2020

Administrative Assistant/Supervisor

Sodexo Dining Services
08.2009 - 02.2019

Assistant Manager

Sheetz Inc.
10.2005 - 08.2009

Accounting Office/Front End Lead

Weis Markets
05.2002 - 10.2005

High School Diploma -

Selinsgrove High School

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JULIE MAYSONET