Julie McCasland
Aurora,CO
Summary
Dedicated surgical scheduler with extensive experience, excelling in patient care coordination and procedure scheduling. Proven ability to streamline workflows and enhance communication, ensuring timely surgical access. Skilled in medication tracking and maintaining compliance, fostering trust with patients and families while managing complex scheduling needs.
Overview
19
19
years of professional experience
Work History
Caregiver
Trevor Carpenter
Lakewood, Colorado
09.2024 - Current
- Provided daily personal care for Trevor Carpenter in a private home setting.
- Assisted clients with bathing in a respectful manner, dressing, grooming, and mobility support.
- Helped with ambulation and transfers between bed, chair, or wheelchair.
- Tracked medication schedules and documented care activities.
- Gave prescribed medications on schedule following the care plan instructions.
- Followed the care plan and instructions for medication administration.
- Prepared oral medications for clients according to dosage and schedule requirements.
- Monitored vital signs and medication use, noting variances and concerns for timely interventions.
- Observed clients for changes in physical, emotional, mental, or behavioral condition and injuries.
- Reported condition changes to Trevor Carpenter and family members.
- Established trusting rapport with clients and families to enhance communication and support.
Surgery Scheduler
Aurora Denver Cardiology
Aurora, Colorado
06.2024 - 09.2026
- Coordinated complex surgical schedules for multiple providers by aligning operating room availability with surgeon preferences.
- Coordinated complex surgical schedules to align operating room availability, surgeon preferences, and patient urgency across multiple providers.
- Managed surgical schedule coordination for multiple providers by prioritizing operating room access, surgeon preferences, and patient urgency.
- Used EHR systems and insurance portals, including Availity and payer-specific sites, to verify member information.
- Utilized EHR systems and insurance portals to verify member information accurately through Availity and payer-specific sites.
- Maintained HIPAA and privacy compliance while handling sensitive personal and financial data to protect patient confidentiality and data security.
- Protected patient confidentiality and data security by processing sensitive personal and financial information in full alignment with HIPAA requirements.
- Explained co-pays, deductibles, and other financial responsibilities clearly and professionally to stakeholders.
- Educated stakeholders on financial responsibilities, including co-pays and deductibles, and ensuring clarity and understanding.
- Balanced daily charge summaries with source documents to find and correct missing or duplicate entries.
- Managed daily reconciliation of charge summaries against source records to resolve missing or duplicate entries.
- Performed daily reconciliation of charge summaries to ensure accuracy and completeness. resolved missing and duplicate entries through review of source documents.
- Reviewed service documentation for accurate CPT and ICD-10 code application before final submission.
- Confirmed service documentation supported correct CPT and ICD-10 coding prior to submission.
- Reviewed service documentation to ensure accurate CPT and ICD-10 coding before submission.
Surgical Scheduler
CU Medicine (Gynecology)
Aurora, Colorado
11.2019 - 06.2024
- Prior Authorizations: Secured prior authorizations for procedures ensuring revenue capture of surgical and pre surgical procedures.
- Verified patient insurance eligibility by contacting insurance providers and reviewing policy details, which reduced denials.
- Obtained ICD/CPT codes and utilized EMR systems for accurate documentation.
- Invoice Processing: Compiled and recorded billing data ensuring accuracy and maintaining detailed billing records and reports.
- Monitored outstanding accounts, managing collections and aging reports to ensure timely resolution.
Surgical Scheduler
Aurora Family Medicine
Aurora, Colorado
11.2015 - 11.2019
- Scheduled and secured authorizations for pre-surgical exams to ensure compliance and timely procedures.
- Managed complex executive calendars and ensured seamless surgical scheduling.
- Implemented standardized surgical scheduling policies to streamline workflows for surgery schedulers. Implemented a surgical scheduling workflow followed by all surgery schedulers.
- Coordinated physician appointments and calendars to optimize scheduling efficiency.
Surgical Scheduler
Advanced Urology
Aurora, Colorado
01.2008 - 11.2015
- Coordinated logistics for internal and external procedures, ensuring timely and efficient scheduling.
- Managed prior authorizations from insurance providers, facilitating seamless access to necessary surgical services.
- Maintained a highly organized digital and physical filing system, ensuring all sensitive records were easily accessible and secure.
- Obtained CPT and ICD codes for surgical scheduling, supporting accurate billing and compliance.
Education
High School Diploma -
Evergreen High School
Evergreen, CO09-1988
Skills
- Care coordination
- Clinical support
- Medication tracking
- Mobility assistance
- Patient documentation
- Procedure scheduling
- Insurance verification
- Care coordination
- Surgical scheduling
Timeline
Caregiver
Trevor Carpenter
09.2024 - Current
Surgery Scheduler
Aurora Denver Cardiology
06.2024 - 09.2026
Surgical Scheduler
CU Medicine (Gynecology)
11.2019 - 06.2024
Surgical Scheduler
Aurora Family Medicine
11.2015 - 11.2019
Surgical Scheduler
Advanced Urology
01.2008 - 11.2015
High School Diploma -
Evergreen High School