Julie McDuffie
Panama City,FL
Summary
Dynamic individual with hands-on experience in public library settings and academic settings. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
Work History
Financial Aid Advisor and Verification Specialist
Gulf Coast State College
2023.10 - Current
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Evaluated student applications for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support to enrolled and prospective students.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Counseled students and parents about financial aid options and program details.
- Processed federal financial aid verifications per Department of Education guidelines.
- Represented financial aid office at group meetings with high school students and parents.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Explained very technical financial information to applicants in easy to understand language.
Reference Librarian/Interlibrary Loan
Northwest Regional Library System
2022.06 - 2023.10
- Served as advocate for intellectual freedom and privacy rights, ensuring patrons'' access to information without unnecessary restrictions or limitations.
- Established partnerships with other libraries for interlibrary loan agreements allowing patrons greater access to external resources not held within our collection.
- Managed interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Developed and conducted informative workshops on various topics, improving patrons'' research skills and resource utilization.
- Assisted library patrons with resolving computer problems.
- Assisted patrons in navigating databases, search engines, and catalogs for efficient retrieval of information needed for their projects or assignments.
- Trained new staff members on reference procedures and techniques, ensuring consistent high-quality service delivery.
- Created engaging displays showcasing new arrivals or highlighting specific subjects in order to draw attention from visitors and encourage exploration of library resources.
- Copied controlled reference materials and collected fees.
- Monitored trends in reference librarianship by attending conferences and workshops as part of ongoing professional development efforts.
- Provided exceptional customer service through responsive communication via email, phone calls, chat sessions, or face-to-face interactions with patrons.
- Built strong relationships with community organizations to promote library services, increasing public awareness.
- Enhanced library patron satisfaction by providing timely and accurate information through expert research and reference services.
- Resolved patrons' complaints tactfully and professionally.
- Collected and analyzed statistics on program data and usage using Excel.
Library Assistant I
Northwest Regional Library System
2020.10 - 2022.06
- Educated library patrons about policies for checking out materials and using resources.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons.
- Processed library card applications and maintained patron records with accurate contact information..
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Assisted patrons with printing and copying according to personalized requirements.
- Collected fees, fines and donations for balanced library finances.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
- Set up computer and digital device access, providing assistance with use and operation.
- Compiled and submitted library activity and performance reports for improved insight.
- Promoted a culture of continuous improvement within the library staff by participating in ongoing professional development opportunities.
- Enabled better decision-making among librarians through regular tracking of circulation statistics and user trends data generation.
- Increased awareness of available resources by creating informative signage and brochures for patron use.
- Provided hands-on training sessions covering popular e-resource platforms such as OverDrive or Libby apps for e-books and audiobooks.
- Checked out and checked in materials to support patron circulation needs.
- Helped patrons locate resources using catalog and circulation systems.
- Utilized computer databases to locate library materials.
- Provided basic computer assistance to help patrons access needed resources.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Managed library materials for accurate record-keeping.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Marketed library's many services to visitors and patrons through active communication.
- Provided assistance and support to staff in regard to facility maintenance, security, and services.
- Processed library card applications to provide access to library services.
Implementation Specialist
Spirit, Inc.
2019.05 - 2020.02
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
- Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
- Assisted external and internal needs with SPIRIT and PRIME platforms. Directly interacted with clients and stood as intermediary between clients and developers.
- Suggested solutions to developing problems during project so that correct modifications could be made.
- Monitored system performance to identify potential issues.
- Created user accounts and assigned permissions.
- Provided training and end-user support during and after the implementation process.
Staff Archaeologist
Barry A. Vittor & Associates
2007.04 - 2013.10
- Successfully completed numerous excavation projects within budget constraints while maintaining high-quality results.
- Enhanced team collaboration with clear communication of project goals, timelines, and expectations.
- Assisted in the training of junior staff members, ensuring consistent quality standards and adherence to best practices.
- Improved artifact identification accuracy by systematically cataloging and documenting findings.
- Monitored archaeological site preservation by implementing safety measures during fieldwork activities.
- Conducted comprehensive site surveys for efficient excavation planning and resource allocation.
- Evaluated potential impacts of proposed construction projects on archaeological resources through thorough environmental assessments.
- Prepared detailed reports for clients by analyzing collected data and providing insightful interpretations based on findings.
- Advised government agencies, private organizations and communities regarding proposed programs, plans and policies and potential impacts on cultural institutions, organizations and communities.
- Detailed daily excavation findings and discoveries in thorough research reports, presentations and published papers.
- Led research teams on field excavations and instructed team members on evidence collection methods to preserve key details and facilitate knowledge advancement.
- Used specialized techniques to safely remove cultural relics, pottery, tools and remains.
- Input data gleaned from artifacts discovered during archaeological excavations into internal database for additional scientific analysis.
- Maintained compliance with recordkeeping standards, documentation processes and chain-of-custody requirements.
- Described artifacts' physical properties or attributes.
- Supervised team of ten employees at numerous excavation sites.
- Ensured regulatory compliance during excavations by closely adhering to federal, state, and local guidelines governing archaeological investigations.
- Increased public awareness of archaeology through engaging presentations at community events and conferences.
Education
Master of Arts - Library And Information Science
University of South Florida
Tampa, FL05.2023
Bachelor of Arts - Anthropology
University of South Alabama
Mobile, AL12.2006
Skills
- Administrative abilities
- Student Support and Assistance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Excellent Communication
- Adaptability and Flexibility
- Oral and Written Comprehension
Affiliations
- Member of the American Library Association
- Member of the Florida Library Association
Timeline
Financial Aid Advisor and Verification Specialist
Gulf Coast State College
2023.10 - Current
Reference Librarian/Interlibrary Loan
Northwest Regional Library System
2022.06 - 2023.10
Library Assistant I
Northwest Regional Library System
2020.10 - 2022.06
Implementation Specialist
Spirit, Inc.
2019.05 - 2020.02
Staff Archaeologist
Barry A. Vittor & Associates
2007.04 - 2013.10
Master of Arts - Library And Information Science
University of South Florida
Bachelor of Arts - Anthropology
University of South Alabama
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