Julie McNamara
Neosho,United States
Summary
Detail-oriented Senior Billing Clerk seeking a new opportunity for growth and development. Bringing ten years of combined experience in both customer service and the trucking industry. Well-versed in McLeod Trucking Software and managing multiple third-party programs to provide exceptional billing services. Adept in accounts receivable/payable, invoice management, cash flow, and collections. Hardworking and energetic individual with a passion for accuracy and efficiency in a high-volume atmosphere.
Overview
13
13
years of professional experience
Work History
Senior Billing Clerk
Certified Express Incorporated
11.2017 - Current
- Verified accuracy of accounts payable payments, resulting in a 40% reduction in payment errors and check reissues.
- Verified accuracy of billing data and corrected discrepancies.
- Managed invoicing and payment processing operations.
- Processed customer invoices, credit memos, collections, and payments within established timelines.
- Maintained detailed records of customer payments and billing adjustments.
- Generated daily, weekly, and monthly reports for the billing department.
- Reconciled cash received with payments recorded in the billing system and reported discrepancies.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on a daily basis.
- Maintained accurate records of customer payments.
Trailer Detention Specialist
J.B. Hunt
12.2014 - 05.2015
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Analyzed customer delivery needs and developed tailored delivery solutions.
- Coordinated closely with other departments to facilitate smooth delivery operations.
Administrative Assistant
Guard Tronic, Incorporated
05.2011 - 08.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
Pea Ridge High School
Pea Ridge, AR01.2011
Skills
- Invoice Processing
- A/P and A/R Expertise
- Payment Transactions
- Data Inputting
- Billing Statement Review
- Financial Report Creation
- Dispute Resolution
- Records Research
- Account Management
- Collections Processing
- Spreadsheet Management
- Auditing
- Payment Processing
- Credit Card Statements
Timeline
Senior Billing Clerk
Certified Express Incorporated
11.2017 - Current
Trailer Detention Specialist
J.B. Hunt
12.2014 - 05.2015
Administrative Assistant
Guard Tronic, Incorporated
05.2011 - 08.2013
High School Diploma -
Pea Ridge High School
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