Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Server
Del Frisco's Double Eagle
San Diego, CA
10.2018 - Current
Ensured that each guest was served courteously, quickly, and efficiently.
Monitored dining room for cleanliness and proper set-up at all times.
Stayed informed about daily specials, new menu items, promotions.
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted in training new servers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Trained new employees to perform duties.
Server
Seasons 52
San Diego, CA
07.2014 - 10.2018
I was the lead trainer for this job, I enjoy being in a leadership role.
Ensured that each guest was served courteously, quickly, and efficiently.
Stayed informed about daily specials, new menu items, promotions.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA
06-1995
Skills
Safe Food Handling
Guest Engagement
Quality Control
Point of Sale (POS) system operations
Banquet Coordination
Effective customer upselling
Sales expertise
Service prioritization
Dining customer service
Menu knowledge
Professional Appearance
Positive and professional
Exceptional customer service
Strong Work Ethic
Suggestive Selling
Liquor, wine, and food service
Menu Memorization
Wine Pairings
Upselling
Time Management
Adaptable and Flexible
Problem-Solving
Cool Under Pressure
Timeline
Server
Del Frisco's Double Eagle
10.2018 - Current
Server
Seasons 52
07.2014 - 10.2018
High School Diploma -
Eastlake High School
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