Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Julie McWhorter

Julie McWhorter

San Diego,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Server

Del Frisco's Double Eagle
San Diego, CA
10.2018 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Trained new employees to perform duties.

Server

Seasons 52
San Diego, CA
07.2014 - 10.2018

I was the lead trainer for this job, I enjoy being in a leadership role.

  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

High School Diploma -

Eastlake High School
Chula Vista, CA
06-1995

Skills

  • Safe Food Handling
  • Guest Engagement
  • Quality Control
  • Point of Sale (POS) system operations
  • Banquet Coordination
  • Effective customer upselling
  • Sales expertise
  • Service prioritization
  • Dining customer service
  • Menu knowledge
  • Professional Appearance
  • Positive and professional
  • Exceptional customer service
  • Strong Work Ethic
  • Suggestive Selling
  • Liquor, wine, and food service
  • Menu Memorization
  • Wine Pairings
  • Upselling
  • Time Management
  • Adaptable and Flexible
  • Problem-Solving
  • Cool Under Pressure

Timeline

Server

Del Frisco's Double Eagle
10.2018 - Current

Server

Seasons 52
07.2014 - 10.2018

High School Diploma -

Eastlake High School
Julie McWhorter