Julie Merritt
Republic
Summary
Dedicated professional with a strong background in medical transportation at Special Mobility Services, excelling in patient transport and communication. Recognized for enhancing patient satisfaction through reliable service and critical thinking. CPR certified and committed to HIPAA compliance, ensuring safety and professionalism in all interactions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Medical Transportation Driver
Special Mobility Services
12.2022 - Current
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Communicated with patients and healthcare workers.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
Hardware Store Clerk
Do-It-Best Center
11.2021 - 07.2022
- Enhanced customer satisfaction by providing knowledgeable assistance and recommending suitable products for their needs.
- Facilitated successful special orders for customers seeking specific products not readily available in-store while ensuring timely delivery updates were provided as needed.
- Elevated store reputation through exemplary customer service skills which resulted in repeat business from satisfied patrons.
Grocery Clerk
Anderson's Grocery
12.2008 - 01.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
Education
Associate of Science - Business Administration
Spokane Falls Community College
Spokane, WA06-1998
Skills
- Strong navigation skills
- Team player attitude
- Critical thinking
- HIPAA compliance
- Customer Service-oriented
- Defensive driving
- Professionalism and courtesy
- Record keeping proficiency
- Basic life support
- Reliability
- Organizational skills
- Patient transport
- CPR certified
Timeline
Medical Transportation Driver
Special Mobility Services
12.2022 - Current
Hardware Store Clerk
Do-It-Best Center
11.2021 - 07.2022
Grocery Clerk
Anderson's Grocery
12.2008 - 01.2021
Associate of Science - Business Administration
Spokane Falls Community College
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