Julie Miller
Stillwater,OK
Summary
Hardworking and passionate Housing Specialist with 1 1/2 years experience in Housing and Homeless Services. Core competencies include developing and maintaining relationships with public and private sector landlords to provide stable housing opportunities for homeless and low-income households. Process funding and provide education and resources to homeless clients and low-income tenants on how to secure and maintain permanent housing. Skilled housing processor adept at working quickly and accurately in fast-paced, high-volume Customer Service Industry. Proficient in documentation, data entry and file management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgement.
Overview
20
20
years of professional experience
Work History
State Impact Liaison
Community Foundations Of Oklahoma
Remote, OK
07.2021 - Current
- Work with customers in person and via telephone, email, and text to answer questions, process transactions and resolve issues
- Receive and review incoming documents and materials.
- Enter data into computer tracking system according to policy and procedures.
- Communicated with originator and applicant concerning progress of loan file.
- Set up and completed loan submission packages.
- Collected and compile paperwork such as lease, ledger, W9, and ACH forms.
- Conduct pre-funding and funding activities for over 100 applications monthly.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
- Carry out day-day-day duties accurately and efficiently.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Work flexible hours; night, weekend, and holiday shifts.
- Perform duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Prove successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handle challenging situations with ease.
- Assist LASO with clients
ESL Teacher
GREAT PLAINS CORRECTIONAL FACILITY
Hinton, OK
05.2015 - 05.2021
- Provide a safe environment for learning English as a Second Language
- Develop class syllabus and appropriate class materials and curriculum for class instruction
- Plan, conduct, and assess classroom instructional activities
- Coordinate basic skill testing
- Assess and record progress toward educational learning goals for incarcerated adults
- Develop and implement individualized and independent lesson plans
- Help with shakedowns and counts
- Monitor Chow Hall
ABE Teacher
Cornell Corrections
Hinton, OK
08.2007 - 02.2009
- Provide a safe environment for learning Adult Basic Education.
- Develop class syllabus and appropriate class materials and curriculum for class instruction
- Plan, conduct, and assess classroom instructional activities
- Assess and record progress toward educational learning goals for incarcerated adults
- Develop and implement individualized and independent lesson plans
- Help with shakedowns and counts
- Monitor Chow Hall
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
Education
B.S - Special Education in Special Education
Oklahoma State University
Stillwater, OK12.1989
Skills
- Provide and Process Housing Assistant Funds
- Provide Community Service
- Provide Customer Support
- Loan Application Preparation
- Financial Data Collection
- Abide by Government Standard
- Assist with LASO on Eviction Cases
- Facilitate and Assist Team Members
Additional Information
- Certifications/Licenses Teacher (Mental Retardation) Teaching Certificate
Timeline
State Impact Liaison
Community Foundations Of Oklahoma
07.2021 - Current
ESL Teacher
GREAT PLAINS CORRECTIONAL FACILITY
05.2015 - 05.2021
ABE Teacher
Cornell Corrections
08.2007 - 02.2009
B.S - Special Education in Special Education
Oklahoma State University
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