JULIE MILLER
San Antonio
Summary
Dynamic Human Resources Specialist with extensive experience at the Department of the Air Force, excelling in position classification and employee relations. Proven track record in payroll administration and compliance management, effectively enhancing organizational efficiency and employee satisfaction. Adept at fostering strong relationships and delivering strategic HR solutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Human Resources Specialist (HR Specialist), Compensation, Benefits, and Job Analysis Specialists
Department of the Air Force
JBSA LACKLAND
11.2015 - 03.2023
- Performed classification assignments
- Provided position management advisory
- Participated in special initiatives, studies, and projects
- Provides classification services for positions in installation-level organizations
- Provided position classification services for civilian positions across the Air Force (AF)
- Prepared written correspondence and other documentation
- Audited company's legal documents to verify compliant policies and procedures.
Computer User Support Specialist- Training Intern
ACI Learning
San Antonio
04.2022 - 01.2023
- Installed and supported Windows OS, including command line and client support, while troubleshooting devices and resolving network issues. Ensured physical security and common attacks while securing the wired and wireless local network. Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts.
Outreach Specialist, Customer Service Representatives
American GI Forum
SAN ANTONIO
10.2013 - 11.2015
- Interviewed with homeless veterans/ non-veterans in reentering the workforce to obtain and assess their need for employment placement assistance.
- Helped homeless individuals to overcome employment barriers, and explained to them about the various agencies that are available to help them with their legal or social service needs.
- Encouraged non-veterans and veterans during job training and placements to resolve problems/barriers and evaluate placement adequacy.
- Reviewed clients' files to ensure they received the most appropriate development programs and services based on their circumstances.
- Advised and referred clients where to obtain assistants or information by using community resources example: Salvation Army, Goodwill, Food Bank, Dress for Success, Family Endeavors, Veterans Affairs, and SAMMinistries, Texas Veterans Commissions.
- Performed homeless outreach searches utilizing the Homeless Management Information System, to locate homeless clients in temporary shelters, in order to provide assistance for an effective transition process from reentering society.
- Developed and maintain relationships with community referral sources, such as schools and community groups.
- Prepared and maintain records and case files, including documentation such as clients' personal and eligibility information, services provided, and narratives of client contacts.
- Visited individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
- Submitted weekly reports and review reports or problems with superiors.
PERSONNEL SPECIALIST, Administrative Services Managers
NAVY PERSONNEL COMMAND
Honolulu
06.2001 - 06.2009
- Provided comprehensive pay and personnel support to Navy service members and families at Personnel Support Detachment.
- Maintained accurate pay accounts for officers and enlisted personnel across supported commands.
- Prepared transactions using current Personnel/Pay input system for efficient reporting of pay actions.
- Advised clients on pay entitlements for Reserve component personnel returning to active duty.
- Verified pay, processed claims, allowances, and travel for Navy Reservists during training periods.
- Processed payrolls and NSIPS transactions for Reservists with fewer than 30 days of active duty.
- Managed travel advances for military and civilian travelers while ensuring prompt settlement of travel claims.
- Executed retirement and Onboarding package processing while maintaining precise personnel records.
Education
Master's Degree - Business Administration
University of Phoenix
San Antonio, TX04.2018
Vocational School Certificate - Leadership
Airman Leadership School
TX04-2018
Bachelor's Degree - Business Management
University of Phoenix
San Antonio, TXSkills
- Position classification
- Payroll administration
- Compliance management
- Employee relations
- Benefits administration
- Human resources strategy
- Customer Service
Desired Salary
$35,000 annually (Approx. $16.75 hourly) or more
Desired Job Location
Bexar County
Desired Job Type
Mon, Tue, Wed, Thu, Fri, Day, On the Job Training, PT, Yes, No, Yes
Drivers License
Class C - Standard Drivers License
Tools And Technology
Active Directory
● Ticketing System
● Call Center Triage
● iCloud, Virtual Migrations
● LAN, Wi-Fi
● Microsoft Windows, Mac
OSX, iOS
● Local & Network Printing
● Microsoft Office 365
● Remote Desktop Utility
● Wired & Wireless Network
● Internet
Typing Speed
40 + wpm
References
None Specified
Desired Occupation
Human Resources, Administration, Customer Service
Languages
Spanish
Native/ Bilingual
Certification
Marketing Certification
Timeline
Computer User Support Specialist- Training Intern
ACI Learning
04.2022 - 01.2023
Human Resources Specialist (HR Specialist), Compensation, Benefits, and Job Analysis Specialists
Department of the Air Force
11.2015 - 03.2023
Outreach Specialist, Customer Service Representatives
American GI Forum
10.2013 - 11.2015
PERSONNEL SPECIALIST, Administrative Services Managers
NAVY PERSONNEL COMMAND
06.2001 - 06.2009
Master's Degree - Business Administration
University of Phoenix
Vocational School Certificate - Leadership
Airman Leadership School
Bachelor's Degree - Business Management
University of Phoenix