Julie Kawarsky
Overland Park,KS
Summary
Highly organized and detailed oriented professional seeking a receptionist/ Administrative Assistant position to utilize exceptional administrative skills, excellent customer service abilities, and a proven track record in front desk operations efficiently. Committed to providing a welcoming environment for clients while ensuring smooth office operations
Overview
12
12
years of professional experience
Work History
Client Service Professional/Tax Pro Assistant
H&R Block
01.2023 - 01.2025
- Seasonal Position from January - April each year
- Maintained strong relationships with clients by providing customer service in person and on the phone
- Served as focal point of contact for addressing inquiries and concerns promptly and professionally
- Updated client information, scheduling and confirming appointments, making sure necessary information is collected
- Scanning tax documents, reaching out to past clients, receiving payments for services
- Helping tax professionals with any issues they may have
- Assist with special products as assigned by management
Guest Service Agent
Hampton Inn
01.2020 - 01.2023
- Greets, registers, and assigns rooms to guests
- Maintained accurate records of cash flow, registration card, reservations, and transactions during shift
- Replenished continental breakfast as needed and kept lobby clean
- Handled cash transactions accurately, balancing daily reports at the end of each shift
- Collaborated with housekeeping staff to ensure rooms were prepared and available on time
Front Office Receptionist
Village Shalom
01.2018 - 01.2020
- Answer all telephone calls and properly transfer calls to the appropriate department
- Daily resident check in
- Answering routine telephone inquiries
- Distribute applications to prospective employees
- Refer all prospective residents and families to the Leasing Team
- Sort and deliver all mail, internal messages and packages to residents and staff
- Knowledge of resident apartments, in-house facilities and local information
- Maintain Front Desk Logbook
- Know emergency call system and emergency procedure (fire, medical, and police)
Title One Resource Aide
Shawnee Mission School District
01.2016 - 01.2018
- Developed lesson plans and worked with at risk students to help them master reading, language, and math skills
- This included pre-teaching or re-teaching of math concepts and vocabulary words
- Helped teachers with students and pulled them out of regular classrooms to teach them in small groups
Substitute Support Staff /First Grade Teacher Assistant
West Des Moines School District
01.2013 - 01.2016
- Kindergarten through fifth grade provided support for students, teachers, in both the general educations and or special programs classrooms
- In 2015 was offered a 1st grade assistant teacher position
- Assisted with large group activities such as drill work, reading aloud, storytelling
- Read to students, listen to students read and participate in other forms of oral communications with students
Education
Bachelor's degree - Education
Shalom Bible College And Seminary
West Des Moines, IAAssociate degree - Elementary Education
Simpson College
Indianola, IADiploma - undefined
Valley High School
West Des Moines, IASkills
- Client relationships
- Client needs assessment
- Effective negotiation
- Compliance adherence
Timeline
Client Service Professional/Tax Pro Assistant
H&R Block
01.2023 - 01.2025
Guest Service Agent
Hampton Inn
01.2020 - 01.2023
Front Office Receptionist
Village Shalom
01.2018 - 01.2020
Title One Resource Aide
Shawnee Mission School District
01.2016 - 01.2018
Substitute Support Staff /First Grade Teacher Assistant
West Des Moines School District
01.2013 - 01.2016
Associate degree - Elementary Education
Simpson College
Diploma - undefined
Valley High School
Bachelor's degree - Education
Shalom Bible College And Seminary
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