Julie M. Troyan
Uniontown,Pa
Summary
To utilize all that I have learned in my past employment and continue to learn more in my current and future endeavors.
Attributes geared towards social services, conflict resolution, rehabilitation, personnel management. Recognized for taking proactive approach to identifying and addressing issues and effective problem solver, as well as excellent time management. Interacts with all levels of staff and management; known for reliability and adapts quickly to challenges, with swift capacity to learn and apply new skills. Excellent interpersonal, organizational, and communication skills. Experienced and able with handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Committed to personal and professional excellence, while working independently. Proficient in Microsoft Office Suite programs. Bringing my experience to further improve the quality of care provided by CVS Health.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assessment Specialist
Southwest Pennsylvania Human Services
06.2018 - Current
- Performs initial screenings and comprehensive assessments to determine individuals' service needs for mental health, drug, and alcohol and co occurring disorders
- Responds to calls for services by scheduling initial appointments and verifying insurance
- Conducts comprehensive mental health, drug/alcohol or co occurring assessment on all clients
- Develops and implements individualized treatment plans
- Participates in Case Conferences with all levels of psychiatric and clinical staff, either individually and/or group settings
- Prepares, maintains, and submits all assigned case records, charts, reports, forms and other required documentation in a professional and timely manner
- Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures
Registration Representative
Morgantown Obstetrics and Gynecology/ Mon Health Obgyn
01.2016 - 05.2018
- Patient Registration
- Assisted in certain aspects of billing: adding patient information, insurance, running and posting payments, explaining statements and obstetric insurance benefits to patients
- Trained new registration representatives
- Proficient in Windows Operating System
- Office duties: schedule, fax, answer phones, shred, scan, etc
Behavioral Health Intake Coordinator/ Behavioral Health Care Manager
Southwestern Pennsylvania Human Services
06.2007 - 12.2015
- Completed initial assessment analysis
- Provided care management services to consumers requiring home and community-based services, enabling them to remain in their home
- Conducted comprehensive psychosocial reassessments as necessary to determine the continued medical and social support required
- Collaborated with interdisciplinary teams to provide integrated care for patients with complex needs
- Prepared and submitted all required case forms, reports, billings, documentation, and correspondence in an accurate and timely manner
- Participated in case conferences with all levels of program staff
- Championed proactive crisis management planning, reducing the occurrence of critical incidents requiring emergency intervention
- Completed initial assessment analysis
- Made recommendations and completed referrals when needed for other services
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies
- Reduced errors in patient data entry with thorough verification processes and attention to detail
- Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures
Education
B.A. - Sociology
Indiana University of Pennsylvania
Indiana, PA01.2006
Skills
- Evidence-based practices
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Mediation and crisis intervention
- Adaptability and Flexibility
- Self Motivation
- Data Entry
- Problem-solving abilities
Certification
- ACT 33, 34 and FBI Clearances
- Trainings for Mental Health and Drug and Alcohol related issues.
- HIPAA Confidentiality
- Pennsylvania Childline Certification
Phone
cell, 724-689-2234
Personalobjective
To utilize all that I have learned in my past employment and continue to learn more in my current and future endeavors.
Timeline
Assessment Specialist
Southwest Pennsylvania Human Services
06.2018 - Current
Registration Representative
Morgantown Obstetrics and Gynecology/ Mon Health Obgyn
01.2016 - 05.2018
Behavioral Health Intake Coordinator/ Behavioral Health Care Manager
Southwestern Pennsylvania Human Services
06.2007 - 12.2015
B.A. - Sociology
Indiana University of Pennsylvania
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