Julie Murray
Burlington,WA
Summary
Knowledgeable with a solid background in customer service. I am a driven person with 29 years of experience in the medical field. I am an initiative-taking and versatile professional with dedication to quickly adapting to new challenges. Strong problem solving abilities, and a proven history of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
30
30
years of professional experience
Work History
Administrative Aide / Reseptionist
NWRC
03.2017 - Current
- In partnership with all staff and departments, I provide critical information on programs and resources available through NWRC.
- Demonstrating interpersonal communication, triaging client calls, problem-solving, organization skills, and showing good time management.
- Answering calls and routing clients to appropriate personal all in a welcoming, courteous, tactful, and showing good judgement.
- Assisting agency staff by receiving and forwarding Management Bulletins to all agency supervisors. tracking documentation of activities.
- Maintaining and creating social Media with the Canva design program, utilizing organization, time management, posting monthly spotlights, informational posts, updating calendars, events and scheduling posts on the Facebook social media platform.
- Maintaining two email accounts routing them to the appropriate staff, processing incoming mail, ordering office supplies, and keeping the office copy machine in working order.
- Maintained confidentiality of sensitive information, including client information, and financial records, managing files, records, and communications diligently.
- Ability to professionally answer phone calls and respond to email, faxes, correspondence, handling incoming and outgoing mail, managing several task at one time, with repeated interruptions.
- Ability to build and maintain good working relationships with co-workers, government service personnel, community partners, and all members of the general public.
Medical Records Clerk Tech
Island Hospital
09.1995 - 12.2016
- Submitted all Birth Certificates into the Washington State Secure Access Birth Certificate system, interviewing parents, compiling data, entered data into Washington State Secure Access. Provided Notary services for administrative staff, Paternity Affidavits, Living wills, Power of attorney for health care.
- Conducted presentations to groups of people on Advance Care Planning, Advance Directive, Healthcare Agents and POLST forms.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Reviewed medical records for completeness and filed records in terminal digit order.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06-1982
Skills
- Strong Verbal Skills
- Sensitivity to the needs of others
- Effective Time Management
- Relationship building
- Dedicated team player
- Strong problem solver
- Computer proficiency
- Professional and mature
- Deadline oriented
- Excel spreadsheets
- Microsoft Word
- Team bonding
Timeline
Administrative Aide / Reseptionist
NWRC
03.2017 - Current
Medical Records Clerk Tech
Island Hospital
09.1995 - 12.2016
High School Diploma -
Oak Harbor High School
Similar Profiles
David PalmerDavid Palmer
Correctional Officer at Gulf CI Holmes Ci NWRC Calhoun CiCorrectional Officer at Gulf CI Holmes Ci NWRC Calhoun Ci
Javier AcevedoJavier Acevedo
Warehouse Associate at AmazonWarehouse Associate at Amazon
HANNA BELAYHANNA BELAY
Licensed Practical Nurse at Nurse Dash Nursing AgencyLicensed Practical Nurse at Nurse Dash Nursing Agency
Marshall LanceMarshall Lance
Support Enforcement Officer 2 at Washington State Division of Child SupportSupport Enforcement Officer 2 at Washington State Division of Child Support
Nyah CareyNyah Carey
Administrative Aide/ Legal Aide at DPIEAdministrative Aide/ Legal Aide at DPIE