Julie myers
Atlanta,GA
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Payless Shoe Source. Excelled in complex problem-solving and demonstrated exceptional time management and verbal communication skills. Achieved significant improvements in service delivery by fostering team agility and resolving conflicts effectively.
Overview
18
18
years of professional experience
Work History
Manager
Payless Shoe Source
03.2003 - 07.2015
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Kroger
04.1997 - 02.2000
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Georgia Medical
Atlanta, GAHigh School Diploma -
Benjamin E Mays
Atlanta, GA05.1996
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Payless Shoe Source
03.2003 - 07.2015
Cashier
Kroger
04.1997 - 02.2000
Georgia Medical
High School Diploma -
Benjamin E Mays