Skilled program director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage several years' experience the field to take on challenging role.
Overview
8
8
years of professional experience
Work History
Program Director Help Me Grow
Catholic charities of New Orleans
Akron, Ohio
03.2021 - Current
Compiled reports on program outcomes for internal and external stakeholders.
Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
Organized and facilitated team meetings, workshops, and events.
Developed strategies to increase public awareness of the organization's services.
Monitored performance metrics to evaluate effectiveness of programs.
Conducted needs assessments and developed program objectives.
Provided leadership in developing innovative approaches to meet program goals.
Analyzed data from surveys, focus groups, interviews to inform decision making.
Ensured compliance with organizational standards and applicable laws and regulations.
Directed staff training on technical aspects of programming activities.
Home Visitor
Catholic charities of New Orleans
Akron, Ohio
05.2016 - 03.2021
Collaborated with community partners to ensure access to resources for families.
Participated in regular professional development activities such as trainings and seminars related to social work best practices.
Developed and implemented Individual Service Plans for each family based on assessment of needs.
Encouraged healthy lifestyle choices by educating parents about nutrition, exercise, mental health awareness.
Supported families through crisis management strategies aimed at restoring balance within the home environment.
Established rapport with clients by demonstrating respect for cultural diversity.
Provided resources, referrals, and follow-up services to families in need.
Promoted self-sufficiency by helping families identify strengths and weaknesses in order to set achievable goals.
Maintained accurate records of all assessments, progress notes, service plans and other documents related to client services.
Monitored client attendance at scheduled appointments using a variety of methods including phone calls and emails.
Provided advocacy services when necessary by assisting clients in navigating systems such as housing or public benefits programs.
Assisted parents in developing positive relationships with their children through play activities.
Assessed the safety of the home environment for children at risk of abuse or neglect.
Maintained accurate records of all interactions with clients.
Conducted home visits to assess family needs and develop individualized goals.
Planned activities designed to promote communication between parents and caregivers and their children while emphasizing positive reinforcement techniques.
Education
Bachelor of Arts - Child Development
University of Akron
Akron, OH
05-2000
Skills
Child Development
Regulatory Compliance
Staff Development
Group and individual instruction
Innovation and Creativity
Policy Implementation
Performance standards and analysis
Program Leadership
Timeline
Program Director Help Me Grow
Catholic charities of New Orleans
03.2021 - Current
Home Visitor
Catholic charities of New Orleans
05.2016 - 03.2021
Bachelor of Arts - Child Development
University of Akron
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